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Old 07-18-2019, 12:14 PM
Ed Douglas's Avatar
Ed Douglas Ed Douglas is offline
Join Date: Dec 1969
Location: Toronto Ont, Canada
Posts: 244
Default Fee for changing payment methods?

I just recieved one of those email notices about the switch from Arvato to Digital river requesting to update my method of payment. I logged in to my Avid account and saw that they were requesting me to update the payment info for a monthly voice pack. I changed the payment method from my CC to PayPal, and in the process of confirming the switch was billed $1.13 CDN? My Voice pack is set to renew on the 21st... is this some sort of previously unheard of service charge for the change over?

Granted $1.13 isn't a huge deal for me , but if this happens to 100's or 1000's or more of customers... sheesh.

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