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  #1  
Old 03-19-2010, 06:18 PM
blanch blanch is offline
Member
 
Join Date: Oct 2009
Posts: 3
Default 27" iMac crashes, detailed report. Help.

Hey Guys,

I'll be tracking and the screen will freeze and I get an error message asking me to restart the computer- http://img149.imageshack.us/img149/7792/pict0017lo8.jpg that bad boy.

What I've Tried thus far:
Trashed Prefs, used Disk utility repair disk permissions on both internal and external drives, backed up external drive, formatted, then put sessions back into drive, prevented Spotlight from searching external drive.

I am using a FW800 cable on my external drive, should I be using a FW800 to FW400?

The only things I have plugged into the USB ports are Mbox, keyboard, mouse.

I've listed my system below, pasted a plug ins list and pasted the error report. Yes, I've read help us help you and general troubleshooting.

27" iMac
Mac OSX 10.6.2
4GB RAM
3.06 GHz
1000GB internal Drive

Bluetooth- OFF
Airport- OFF

MBox2 (usb)

External HDD-
Mercury Elite-AL Pro enclosure with Oxford 924 chipset
Seagate Barracuda 500gb HDD 7200rpm
Mac OS Extended (Journaled)
FW800

Thanks

Here is the error message I received after my it restarted

Interval Since Last Panic Report: 421961 sec
Panics Since Last Report: 1
Anonymous UUID: B034D354-1178-475B-AF0B-AE238C3ED01A

Sat Mar 20 11:39:09 2010
panic(cpu 1 caller 0x555b7b): "complete() while dma active"@/SourceCache/xnu/xnu-1486.2.11/iokit/Kernel/IOMemoryDescriptor.cpp:2232
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0xb0bb78 : 0x21b2bd (0x5cf868 0xb0bbac 0x223719 0x0)
0xb0bbc8 : 0x555b7b (0x5d8cc0 0x0 0xb0bbe8 0x2a0596)
0xb0bc08 : 0x556e3f (0xa58a980 0x0 0x495bf701 0x119)
0xb0bc98 : 0x161ad34 (0xa58a980 0xb0bcf4 0x1 0x0)
0xb0bd28 : 0x161aefb (0xa57a000 0x120 0x320 0x91f5040)
0xb0bd88 : 0x161b09a (0xa57a000 0x984c000 0x10bc 0x960)
0xb0bda8 : 0x1616531 (0xa57a000 0x984c000 0x190 0x2ca)
0xb0be08 : 0x11051ec (0xa3d0e00 0xd78000 0x70c16000 0x2ca)
0xb0be58 : 0x1105412 (0xa3d0e00 0x2ca 0x200 0xb2bcb98)
0xb0be88 : 0x1105a7f (0xa3d0e00 0xb2bcb7c 0xb0bec8 0x22ada0)
0xb0bef8 : 0x110245c (0xa3d0e00 0xa452308 0x2ca 0x92a)
0xb0bf48 : 0x1100d70 (0xa451c00 0x91f5cc0 0xd322 0x29c50a)
0xb0bf78 : 0x22f973 (0x91f5cc0 0xd322 0x0 0x0)
0xb0bfc8 : 0x29d68c (0x863ea0 0x0 0x10 0x966d700)
Kernel Extensions in backtrace (with dependencies):
com.digidesign.mbox2.driver(8.0.3f1)@0x160c000->0x162bfff
dependency: com.apple.iokit.IOAudioFamily(1.7.2fc1)@0x10f8000
dependency: com.apple.iokit.IOUSBFamily(3.8.5)@0x1244000
dependency: com.apple.driver.AppleUSBMergeNub(3.8.5)@0x13a0000
com.apple.iokit.IOAudioFamily(1.7.2fc1)@0x10f8000->0x110ffff
dependency: com.apple.kext.OSvKernDSPLib(1.3)@0x10f4000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: iMac10,1 (Mac-F2268DC8)

System uptime in nanoseconds: 1208127838049
unloaded kexts:
com.apple.driver.IOFireWireSerialBusProtocolSansPh ysicalUnit 2.5.1 (addr 0xc2a000, size 0x8192) - last unloaded 237942312108
loaded kexts:
com.digidesign.mbox2.driver 8.0.3f1
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.apple.driver.Oxford_Semi 2.5.1 - last loaded 176699823735
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.9.3
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.kext.ATIFramebuffer 6.0.6
com.apple.driver.AppleMikeyDriver 1.7.9a4
com.apple.driver.AirPort.Atheros21 421.9.5
com.apple.ATIRadeonX2000 6.0.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.NVSMU 2.1.8
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.driver.AppleUSBCardReader 2.5.1
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleUSBHub 3.8.4
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.nvenet 1.0.69
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.iokit.IOFireWireSerialBusProtocolTranspo rt 2.0.0
com.apple.iokit.IOFireWireSBP2 4.0.5
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IO80211Family 310.6
com.apple.driver.AppleSMBusController 1.0.4d0
com.apple.kext.ATI4600Controller 6.0.6
com.apple.kext.ATISupport 6.0.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.driver.AppleSMBusPCI 1.0.4d0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
com.apple.iokit.IOUSBMassStorageClass 2.5.1
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOAHCISerialATAPI 1.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f10
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.9.5
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x26400000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x26420000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Mbox 2, 0x0dba, 0x3000, 0x04300000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Microsoft 5-Button Mouse with IntelliEye(TM), 0x045e (Microsoft Corporation), 0x0039, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
FireWire Device: ATA Device 00, OEM, Up to 800 Mb/sec






Here is Plug ins list-







Sat 20 Mar 2010 12:02:06 EST


Pro Tools Version
__________________________________________
Pro Tools LE.app
8.0.3cs1, Copyright 1991-2009 Digidesign, A Division of Avid Technology, Inc.




Plug-In Versions
__________________________________________
AIRChorus.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRDistortion.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIREnhancer.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIREnsemble.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRFilterGate.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRFlanger.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRFrequencyShifter.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRFuzz-Wah.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRKillEQ.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRLo-Fi.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRMulti-Chorus.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRMulti-Delay.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRNon-LinearReverb.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRPhaser.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRReverb.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRSpringReverb.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRStereoWidth.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRTalkbox.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AIRVintageFilter.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AirDynamicDelay.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

AmpliTube2.dpm
AmpliTube 2.1.1, Copyright 2007 IK Multimedia.

BF Essential Clip Remover.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Corr.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Meter.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

BF Essential Noise.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Boom.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

Chorus.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Click.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

D-Verb.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

DB-33.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

Dither.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Dynamics III.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

EQ III.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

EZdrummer.dpm
© Toontrack AB 2006, Version 1.1.1

Elastic Audio.dpm
8.0.3, Copyright 1991-2009 Digidesign, A Division of Avid Technology, Inc.

Eleven Free.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Flanger.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Invert-Duplicate.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

LoFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Maxim.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

MiniGrand.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

Mod Delay II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Multi-Tap Delay.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Normalize-Gain.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Ping-Pong Delay.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

RectiFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Reverse-DC Removal.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SansAmp PSA-1.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SciFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Signal Generator.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

SignalTools.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Structure.dpm
1.1.0.9837 Copyright 2005-2007 Digidesign, A Division of Avid Technology, Inc.

TL AutoPan.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL InTune.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

TL MasterMeter.dpm
8.0.3, Copyright 1991-2009 Digidesign, A Division of Avid Technology, Inc.

TL Metro.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Time Comp-Exp-Pitch Shift.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Time Shift.dpm
8.0.1, Copyright © 2005 by Digidesign, a division of Avid. All rights reserved.

TimeAdjuster.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Trim.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Vacuum.dpm
1.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

VariFi.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Xpand!.dpm
2.0.2.10105 Copyright 2009 Digidesign, A Division of Avid Technology, Inc.

bombfactory BF76.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.





Plug-Ins Unused Versions
__________________________________________
BF Essential Tuner.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Dynamics II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

EQ II.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Funk Logic Masterer.dpm
8.0.0, Copyright 1991-2008 Digidesign, A Division of Avid Technology, Inc.

Plug-Ins (Unlicensed)

Toolkits







Toolkits and Digitranslator Versions
__________________________________________

Music Production Toolkit is not installed


DV Toolkit 2 is not installed


Digitranslator 2 is not installed


Digitranslator 1 is not installed
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  #2  
Old 03-21-2010, 10:58 AM
Final Lap Guy Final Lap Guy is offline
Member
 
Join Date: Apr 2004
Location: L.A.
Posts: 141
Default Re: 27" iMac crashes, detailed report. Help.

Please check out my post for the "workaround" You need to toggle bluetooth on/off at a certain period of the launch, and then again after you quit.

http://duc.digidesign.com/showthread.php?t=261596

Edit: Oh, wait you don't have an i5/i7 iMac, thought you did.
__________________
iMac i5 Quad Core 27"
8 Gigs Ram / 1T internal HD
Lion 10.8.2
2X - 1T External HD with Mercury Elite Pro Enclosure
MBox 3 Mini
ProTools Express 10.3.3

The Final Lap
http://thefinallap.com
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  #3  
Old 03-21-2010, 02:02 PM
chrissyb chrissyb is offline
Member
 
Join Date: Jan 2010
Posts: 38
Default Re: 27" iMac crashes, detailed report. Help.

http://duc.digidesign.com/showthread.php?t=268248

I had this problem on a duo and I5...Have you tried moving the USB port?

Chris
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  #4  
Old 03-22-2010, 08:31 PM
blanch blanch is offline
Member
 
Join Date: Oct 2009
Posts: 3
Default Re: 27" iMac crashes, detailed report. Help.

Final Lap Guy, I'll try that.

chrissyb- I'm using the First 3 USB prots, the one closest to headphone jack has nothing plugged in.

Thanks
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