Lost Pro Tools LE 8 authorization code

[Iron Monkey]

I purchased Pro Tools LE 8 back in 2010 and am currently trying to install it on a new computer.

I registered with Digidesign in Feb 2010 (and still have details of that) but I have misplaced the authorization code. My old account doesn't seem to exist anymore on the new Avid website.

Is there any way I can get hold of my authorization code? Any help would be much appreciated.

Cheers.

[DigiTechSupt]

Welcome to the community Iron Monkey!

Checked your account and it shows that you registered your Mbox but not the Pro Tools LE software - that's why Your Products has nothing listed (it only shows software activated online).

Please check your registered email address and use that code to complete your activation to get your Authorization Code.

Regards,
JC

[Iron Monkey]

Thanks for the speedy response, JC! I'll give that another try.

[Iron Monkey]

Hi JC,

Still no luck I'm afraid. Could you please clarify what you mean by "check your registered email address and use that code?"

I'm pretty sure I registered the software as the email from 20th Feb 2010 states; 'Thank You for Registering Pro Tools'

Under 'Your Registration Details,' it lists; Product, Purchased, Registration ID, Release Code and Serial Number, but no authorization code.

Any ideas? Thanks for your help.

[DigiTechSupt]

Originally Posted by Iron Monkey

Still no luck I'm afraid. Could you please clarify what you mean...

Please check Your Products again, you should be all set with your Authorization Code and Downloads now.

-JC

[Iron Monkey]

Excellent, thanks! I'm up and running. Very much appreciated.

[anaconda9033]

Hi JC
My Name is Sam and I'm having the same issue as Iron Monkey. I have a avid account and I thought I register protools le 8 when I installed it back 2/25/2010 but I didn't. All I have on my ilok are the plug-ins that came with Pro tools but I can not find my authorization anywhere. Is it possible you can direct me or help me resolve my issue. I would greatly appreicate it.

Gateway Nv 53
Windows 7
mbox 2
pro tools le 8

[[email protected]]

Please help - I have the same problem. My account has no history of any products that I've bought from AVID from before 2013..and I bought this in 2009.

Can't find auth code so can't install on my computer! Thank you!

[jeffro]

Originally Posted by wicketkk

...I cannot seem to locate it in my Avid account...

Originally Posted by [email protected]

...Can't find auth code so can't install on my computer...

Please check your Products Not Yet Downloaded in your Avid account - click "Activate Product" and follow the prompts to resolve this.

[[email protected]]

Can you please help me - I have the same problem with my Pro Tools LE 8 and I dont have an auth code. I have registered back in 2009 on digidesign, but in my account, it says no products have been registered. I have the dvd wallet with the two series of number and also the original email that confirms my registration. Please help as I need to install it on my new iMac. Thank you!