Any support information yet?

[dr_daw]

So essentially I've been stuck out of the studio for a few days with nothing to do but look around.

In this adventure, I'm wondering if anyone that purchased crossgrades/upgrades between Oct 1 2014 and Dec 31 2014 have received any information from Avid about their support plan?

I received my first email indicating that I will be notified via email when it becomes active. I have yet to receive anything. What did I pay for? It's been 3months (well on Saturday) and so far nothing has come out that I wouldn't have received had I not 'jumped' on the bandwagon.

At this point, my PT11 rig is unstable at best, luckily I have a dedicated PT10 rig that is rock solid. What is the program for selling my PT11 bundle that is currently on this non-existent support/upgrade plan?