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  #1  
Old 04-22-2008, 11:29 AM
Piano - 2008 Piano - 2008 is offline
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Default Authorize problem when starting Pro Tool.

Hi,

I recently got Pro Tools LE 7.3 and installed it. I'm still have three issues to solve:
a) Which is the best QuickTime version for this Pro Tools?

b) When I start Pro Tools the Windows that open require one of two actions:
1) Authorize: If I click on this button a windows open with a message that I need to install
the key for the Mbox2.
I really do not know what it means.
2) Quick: When I click this button then the new panel to open or create new sessions appear.
The first tiem this window open requested the product key, I type in and continue; and
after that the panel open directly.

c)I have seem online update (patches) for Pro Tools 7.3 like ptle731cs6_44399. Do you think is
better for me to download and apply this patch or is it included in the update CD that come with
the software? I do not know if my question could look stupid but I am new on this software. I
just have it installed and has not been time enough to go through it.

Could any one of you help me to solve those issues, please?

Thank you in advance. I appreciate your help.


Mr. Lopez
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  #2  
Old 04-22-2008, 12:40 PM
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albee1952 albee1952 is offline
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Default Re: Authorize problem when starting Pro Tool.

b-you have to authorize protools the first time you open it. The code is on the inside front cover of the Getting Started Guide and it is case sensitive.
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  #3  
Old 04-22-2008, 12:46 PM
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Default Re: Authorize problem when starting Pro Tool.

Quote:
The code is on the inside front cover of the Getting Started Guide and it is case sensitive.
For some of the newer versions, it's on the CD sleeve.
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  #4  
Old 04-24-2008, 12:22 PM
Piano - 2008 Piano - 2008 is offline
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Default Re: Authorize problem when starting Pro Tool.

I already know the code is on the cover of the guide. The problem is that, even I typed in the code the first time, it continue requesting the code every other time I open Pro Tools. Then when I hit the Authorize button a message is issue saying that the hardware need to be installed with its Key. But if I hit the QUIT button the the sofware continue normally. That's what I do not understad.

Thank you for your reply,
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  #5  
Old 04-24-2008, 12:25 PM
Piano - 2008 Piano - 2008 is offline
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Default Re: Authorize problem when starting Pro Tool.

Maybe I did not explain myself clearly about this litle issue:

I know the code is on the cover of the guide. The problem is that, even I had typed in the code the first time I opend it, it continue requesting the code every other time I open Pro Tools. Then when I hit the Authorize button a message is issue saying that the hardware need to be installed with its Key. But if I hit the QUIT button the the sofware continue normally. That's what I do not understand.

Thank you very much,
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  #6  
Old 04-24-2008, 12:37 PM
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spkguitar spkguitar is offline
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Default Re: Authorize problem when starting Pro Tool.

Oh!

Those are plugin authorization requests. You have a plugin installed that you don't have an authorization for.


Reas this link; that should explain it.


~
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  #7  
Old 04-24-2008, 12:52 PM
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Default Re: Authorize problem when starting Pro Tool.

It sounds like you're being asked about demo/trial plug-ins.

When you launch Pro Tools and a window pops up, what does it say exactly? Please write the entire text of the message in your reply.
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