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  #1  
Old 11-27-2017, 09:57 PM
orvillej orvillej is offline
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Default Where's my free year of plugins?
I just renewed my annual upgrade plan for one year (it wasn't over til January). So, the way I understood the special offer, i'm supposed to get the full plug in package for a year with that. I looked in my account and didn't see any installers or plugin bundles. Did I misunderstand the offer, am I looking in the right place, or.....what?
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Last edited by orvillej; 11-28-2017 at 11:39 PM.
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  #2  
Old 11-27-2017, 11:19 PM
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clausiii clausiii is offline
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Default Re: Where's my free year of plugins?
i cant find the Avid Complete Plug-in Bundle in my account also...
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  #3  
Old 11-27-2017, 11:22 PM
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clausiii clausiii is offline
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Default Re: Where's my free year of plugins?
ah, i think i found it. they seem to show up in the plug-in list in the Application Manager
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  #4  
Old 11-28-2017, 12:35 AM
jsbach jsbach is offline
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Default Re: Where's my free year of plugins?
Is the Avid Complete Plug-in Bundle now a permanent part of of any "active" Pro Tools perpetual plan or will we need to pay $49 next year if we want to keep it?
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Old 11-28-2017, 11:38 PM
orvillej orvillej is offline
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Default Re: Where's my free year of plugins?
Found them!! In my "Products Not Yet Downloaded" file.
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  #6  
Old 11-29-2017, 05:53 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Where's my free year of plugins?
Quote:
Originally Posted by jsbach View Post
Is the Avid Complete Plug-in Bundle now a permanent part of of any "active" Pro Tools perpetual plan or will we need to pay $49 next year if we want to keep it?
Wondering about this too. I've been waiting to activate it, since it seems to be good for 1 year only.
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  #7  
Old 11-29-2017, 08:03 AM
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Drew Mazurek Drew Mazurek is offline
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Default Re: Where's my free year of plugins?
Quote:
Originally Posted by DontLetMeDrown View Post
Wondering about this too. I've been waiting to activate it, since it seems to be good for 1 year only.
You can start a case to double check this but....

http://avid.force.com/pkb/articles/f...pport-services

I think the plugins are active during the plan period only.
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  #8  
Old 11-29-2017, 09:13 AM
orvillej orvillej is offline
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Default Re: Where's my free year of plugins?
I activated my found plugins and, apparently, they run a year from when you activate. The date on my upgrade plan which I updated runs from its original date (mine ends in Jan and was extended to Jan 2019) and the plugin plan date ends in Nov 2018, a year from the date I activated.
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Old 11-29-2017, 09:17 AM
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Drew Mazurek Drew Mazurek is offline
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Default Re: Where's my free year of plugins?
Quote:
Originally Posted by orvillej View Post
I activated my found plugins and, apparently, they run a year from when you activate. The date on my upgrade plan which I updated runs from its original date (mine ends in Jan and was extended to Jan 2019) and the plugin plan date ends in Nov 2018, a year from the date I activated.
Excellent!! thanks for posting that info.
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  #10  
Old 11-29-2017, 09:38 AM
noiseboyuk noiseboyuk is offline
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Default Re: Where's my free year of plugins?
(I'm a bit confused about all this. Didn't we always get these rental plugins with an active subscription? What's new here?)
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