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  #1  
Old 11-30-2011, 05:29 PM
mds1001 mds1001 is offline
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Join Date: Aug 2011
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Default How long for PT10 upgrade email after registering new copy of PT9?

Hey guys,

Just picked up an mbox pro with PT9 bundle. I'm supposed to be able to get the PT10 upgrade. I registered PT9. How long does it take to get the email to download PT10?

Thanks!
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  #2  
Old 11-30-2011, 05:36 PM
TimNielsen TimNielsen is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

I just bought an HD Native card, that came with 9HD. Upon registering it, I got an email, I assume automated, telling me that my HD10 iLok asset had been deposited since it was a free upgrade. So for me, it took about 2 hours.

Tim
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  #3  
Old 11-30-2011, 05:45 PM
mds1001 mds1001 is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

Ok, cool. I registered about 40 minutes ago and got two auto-replies, but neither mentioned PT10.
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  #4  
Old 11-30-2011, 06:02 PM
roberts roberts is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

it can take as long as the net day
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  #5  
Old 11-30-2011, 06:06 PM
TimNielsen TimNielsen is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

Yeah, I was wondering and about to send Avid an email when mine showed up. So stand by, it shouldn't take too long I think...
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  #6  
Old 11-30-2011, 07:42 PM
meech meech is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

It took around three hours for me to get the free 10 license and download after registering 9.
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  #7  
Old 11-30-2011, 11:00 PM
Firechild Firechild is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

I had to do a support case. It took 3 weeks.
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  #8  
Old 12-01-2011, 10:55 AM
mds1001 mds1001 is offline
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

Thanks guys. I got the email about 2 hours after registering.
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  #9  
Old 12-05-2011, 09:13 PM
Aovi Aovi is offline
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Join Date: Dec 2011
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Default Re: How long for PT10 upgrade email after registering new copy of PT9?

I registered my Pro Tools 9 w/ Mbox Mini a week ago and no email yet.

I guess I should contact support.
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