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#1
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You dont have any Licenses in your account
Last night out of nowhere....except hell maybe......i go to open Pro Tools .....and for the first time i get a pop up box saying "Software Activation" and a button that says Activate...so i click on it...actually i clicked the Quit button first but that just closed out everything...anyway...when i click Activate i get a pop up box that ask's for my ID and Password....i put them in and click Next.....and i get a pop up that says....
SELECT LICENSE TO ACTIVATE: You dont have any licenses in yer account, or none of the licenses there have activation's abailable. You do not have any pending deliveries for the licenseyou need to authorize the software. You may need to visit the Avid site to get a License deposited to yer account. So i go to the Avid site and check, everything there seems fine. My PT 11 is there and registered. I check the I-lok site and it is ok too.....saying my License Experation is NEVER !!! So...i have no clue....does anybody have any suggestions. ps....i just used PT earlier in the day.....and i didnt change ANYTHING.....i swear ...nothing...didnt upgrade anything |
#2
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Re: You dont have any Licenses in your account
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Hi, Maybe try re-installing the ilok manager which will also make sure you have the latest version. If the ilok is showing in the ilok licence manager ok, then it should be all good. See what the new licence centre install does! Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: You dont have any Licenses in your account
thanks for the idea.....went back to the i-Lok page and updated the firmware for the i-Lok itself......then rebooted....PT opened back up...seems to be ok now....thanks again
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#4
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Re: You dont have any Licenses in your account
Good Afternoon,
I am currently experiencing similar issues. I currently have a Pro Tools 12 educational annual subscription. I just moved from a PC to Mac, and am having this exact issue. The licenses are on iLok manager, I've tried loading them onto the iLok, then starting Pro Tools, and also removing them and starting Pro Tools. I can get Pro Tools First to work fine, Pro Tools 12 remains an issue. Please assist as soon as possible. Thank you. |
#5
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Re: You dont have any Licenses in your account
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Starting a support case for you so please look for a case notice email.
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#6
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Re: You dont have any Licenses in your account
I'm having this exact same issue.
My Ilok shows an active license with the expiration date next year. This was working yesterday. I took the ilok out of the computer, now that it is plugged in, protools wants me to activate the ilok license, but says there are no licenses available. I have the most recent license manager. I uninstalled the manager and reinstalled. No help. Any ideas? Thank you, Neil |
#7
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Re: You dont have any Licenses in your account
This recently happened to me. It was a glitch in the "TLC" option. After updating "TLC," licenses were unavailable. I had to go into ILM and disable TLC, then run Pro Tools, then go back and re-choose the "TLC" option. Then all was back to normal.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2023 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#8
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Re: You dont have any Licenses in your account
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What is TLC? I scanned around in the ilok manager a bit, but didn't seem to find anything using that acronym. Much appreciation. Neil |
#9
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Re: You dont have any Licenses in your account
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#10
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Re: You dont have any Licenses in your account
Thanks, Daniel.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2023 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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