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#31
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Re: Hardware firmware support plan?
My apology if it was annoying... and I understand all the "what if" freak out moments everyone is having...
My point is this... If you have an existing system and its working to your liking there is no reason you NEED to have a hardware support plan. Thats all I was saying, in an admittedly obnoxious way to some Im sure..... but its crazy for people to think this means they cant get work done or something is going to go wrong if they dont "jump on the Avid support wagon" You dont need it unless you want it... What is so wrong for a company to ask you to pay for an upgrade but to include that in an annual plan that cost this much? I do it with almost every piece of software I own. I am using Maya 2014, if I want the features 15 has I pay for the upgrage.
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-Systems Engineer, Systems and Sound Designer, Recording and Mixing Engineer |
#32
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Re: Hardware firmware support plan?
Quote:
And yes, Eucon is buggy as crap and upgrades are few and far between, and yes, I've had problems I've had to send my Mix back for twice. I was just about to purchase a Control and another Mix...no way that's going to happen now.
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Mac Pro 6.1, E5-2690 V2 10 core 3.0G, 32gig 1866 memory, 512G PCIe system drive, 4 480G OWC 3G SSD data drives in Thunderbolt 2 enclosure, macOS 10.15.7, Pro Tools Ultimate 2020.9.1, Twin Raven MTi's, Apollo 8 TB, 2 UAD2 Satellite Octo Thunderbolt, RME ADI-4 DD, Neve 5012, 5043, Bricasti M7, 2 PCM 92's, M350, DynAudio BM6 MK 3, BM14S, a bunch of cool mics...1 damned iLok2. |
#33
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Re: Hardware firmware support plan?
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Sorry to hear about your hardware issues. I have all kinds of stuff from command D's and 002/003 console, Artist series, C-24.... I rarely have an issue... knock on wood Never messed w the new S series stuff Well I hope you can stop being pissed until at least they make official final announcements about it so you can validate it, well other than your Ucon issues... I would be too. Cheers
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-Systems Engineer, Systems and Sound Designer, Recording and Mixing Engineer |
#34
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Re: Hardware firmware support plan?
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To get back on the support train means you receive a penalty, so all the wonderful "choices" Avid speaks about are: 1. A rock 2. A hard place. In post production changes in infrastructure are regular business, compatibility is vital. And who owns many of the packages you have to stay compatible with? Exactly... ;-) |
#35
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Re: Hardware firmware support plan?
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Now currently, as you have pointed out, they have not announced a remedy for this conundrum. The best we have is an 'unofficial word' that it will come sometime before the end of the year. If they make the announcement that all PT HD owners can proceed as you have stated, I'd be good to go with that... i.e. 2016 rolls around and I choose not to upgrade, i.e. not purchase the support plan and late in 2016 they announce PT13 and it has some new features I really want then I can choose to engage in the service contract to get that, then I may choose to take advantage of that. On the other hand, if they decide to keep the policy at it currently stands, if I don't purchase a service contract I have no way to upgrade in the future unless I purchase a new full HD system (software AND hardware). That in itself doesn't necessarily piss me off, what pisses me off is that I'm supposed to wait with my investment in the balance going forward until THEY decide to clear up the ambiguity.
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Mac Pro 6.1, E5-2690 V2 10 core 3.0G, 32gig 1866 memory, 512G PCIe system drive, 4 480G OWC 3G SSD data drives in Thunderbolt 2 enclosure, macOS 10.15.7, Pro Tools Ultimate 2020.9.1, Twin Raven MTi's, Apollo 8 TB, 2 UAD2 Satellite Octo Thunderbolt, RME ADI-4 DD, Neve 5012, 5043, Bricasti M7, 2 PCM 92's, M350, DynAudio BM6 MK 3, BM14S, a bunch of cool mics...1 damned iLok2. |
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