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  #1  
Old 11-08-2019, 05:48 AM
noiseboyuk noiseboyuk is offline
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Default 2019.6 auto-restarting on close

PT has just started doing this for me almost routinely out of the blue. Been running 2019.6 happily for months on Windows 10 Pro 1803, since yesterday pretty much every close of PT is then immediately followed by a restart of the app. It may be crashing on exit, not sure, and then doing the restart as a "helpful" measure.

Anyone else had this? Any ideas why it happens? I might try installing .10 next week otherwise. Thanks in advance.
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PT 2019 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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  #2  
Old 11-08-2019, 06:06 AM
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JFreak JFreak is offline
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Default Re: 2019.6 auto-restarting on close

It is a known Windows problem, unfortunately
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Old 11-08-2019, 06:19 AM
unkJE unkJE is offline
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Default Re: 2019.6 auto-restarting on close

Quote:
Originally Posted by noiseboyuk View Post
PT has just started doing this for me almost routinely out of the blue. Been running 2019.6 happily for months on Windows 10 Pro 1803, since yesterday pretty much every close of PT is then immediately followed by a restart of the app. It may be crashing on exit, not sure, and then doing the restart as a "helpful" measure.

Anyone else had this? Any ideas why it happens? I might try installing .10 next week otherwise. Thanks in advance.
Uninstall your iLok License Manager (probably version 5.1.0)

Run CCleaner & CCleaner Registry then restart computer

Install iLok License Manager version 5.1.1
(Smooth sailing here with iLok License Manager 5.1.1 & PT 2019.6)
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Old 11-08-2019, 06:51 AM
noiseboyuk noiseboyuk is offline
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Default Re: 2019.6 auto-restarting on close

Thanks v much you two, trying iLok 5.1.1 now. Hoping to avoid registry cleaners which have caused as many problems as they've solved for me...
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PT 2019 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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  #5  
Old 11-08-2019, 07:23 AM
unkJE unkJE is offline
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Default Re: 2019.6 auto-restarting on close

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Originally Posted by noiseboyuk View Post
Thanks v much you two, trying iLok 5.1.1 now. Hoping to avoid registry cleaners which have caused as many problems as they've solved for me...
When using CCleaner Registry, after "Scan for issues" and "Fix selected issues" I always hit "Yes" to "back up the registry before making changes" in My Documents>CCleaner>Registration Entries
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  #6  
Old 11-08-2019, 08:17 AM
noiseboyuk noiseboyuk is offline
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Default Re: 2019.6 auto-restarting on close

Thanks again - looks like in my case just updating iLok to 5.1.1 has done the trick. Two normal shut downs after using PT in anger, and no un-called for restarts. :)
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PT 2019 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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  #7  
Old 11-09-2019, 10:50 PM
take77 take77 is offline
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Default Re: 2019.6 auto-restarting on close

Thank you for the info on the latest iLM update.
Nice to be up to date and functional.
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