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  #1  
Old 03-20-2018, 09:16 AM
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Default 2018.3.1 crashes on startup

The new update crashes when I select a project and try to load it. What is wrong?
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Old 03-20-2018, 10:29 AM
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Default Re: 2018.3.1 crashes on startup

Do a clean install
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Old 03-20-2018, 07:22 PM
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Default Re: 2018.3.1 crashes on startup

I reinstalled after the first few times it happened . I' not sure what you mean by a clean install.
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Old 03-20-2018, 07:30 PM
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Default Re: 2018.3.1 crashes on startup

Uninstall Pro Tools completely, clean preferences and databases, use CCleaner or whatever your OS uses to clean the registry, restart the computer and install Pro Tools again. Restart again...
You don't have to reinstall your plugins.
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Old 03-21-2018, 02:03 AM
thanos4 thanos4 is offline
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Default Re: 2018.3.1 crashes on startup

no 2018.3.1 here
is it out yet?
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  #6  
Old 03-21-2018, 02:23 AM
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Default Re: 2018.3.1 crashes on startup

had my first crash with 2018.3 startup today.. it got locked at "loading control surfaces".. only thing plugged into the laptop is a nanokey.

Waited 10 minutes then had to force quit. Seems ok now.
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Old 03-21-2018, 06:09 AM
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Default Re: 2018.3.1 crashes on startup

Quote:
Originally Posted by thanos4 View Post
no 2018.3.1 here
is it out yet?
No. Probably a typo...
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Old 03-21-2018, 01:45 PM
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Default Re: 2018.3.1 crashes on startup

Quote:
Originally Posted by amagras View Post
Uninstall Pro Tools completely, clean preferences and databases, use CCleaner or whatever your OS uses to clean the registry, restart the computer and install Pro Tools again. Restart again...
You don't have to reinstall your plugins.

Got it thanks:)
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  #9  
Old 03-21-2018, 06:35 PM
albee1952 albee1952 is offline
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Default Re: 2018.3.1 crashes on startup

You are using the Run as Administrator option for your installs, yes?
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Old 03-21-2018, 06:38 PM
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Default Re: 2018.3.1 crashes on startup

yes , I fixed it with a clean install. thanks
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