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  #11  
Old 01-20-2014, 08:19 AM
SD2 SD2 is offline
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Default Re: Pro Tools refuses to quit. Have to force quit.

I can't seem to be able to read ".dlog" files.
I've just installed the latest Rewire version.

And I've tried something new related to what Bashville suggested. I've closed the sound editing session containing the Rewire track (SoundMiner), then opened a music session with no Rewire in it, quitted and it worked like a charm.
It seems that the problem is resolved.
Thanks a lot for your help guys!
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  #12  
Old 01-20-2014, 11:12 AM
Darryl Ramm Darryl Ramm is offline
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Default Pro Tools refuses to quit. Have to force quit.

Fantastic your problem got solved!

And just on dlog files....

Pro Tools .dlog files are generated by Pro Tools and are binary format files intended for Avid to use, all you normally do with them is forward to Avid support. If you are forcibly killing (with kill -SEGV) hung Pro Tools on a Mac then you get a crash log that is accessible with Console.app. That crash log is created by the OS, the report is in plain text in Console.app "User...." and is totally unrelated to .dlog files.
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  #13  
Old 01-20-2014, 11:26 AM
Darryl Ramm Darryl Ramm is offline
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Default Pro Tools refuses to quit. Have to force quit.

Oops and I realize I posted incorrect info about getting a crash log out of hung Pro Tools earlier in this thread. So just to fix that....

I said you can kill hung Pro Tools by using the Force Quit finder menu command, you can, but that won't force a crash and crash report. To do that you need to whack Pro Tools with a bigger stick, like a kill with SEGV signal.

e.g. In Terminal.app find the process ID and kill with extreme prejudice....

$ ps augx | grep Pro\ Tools
12274 41.5 6.8 1124000 427200 ?? S 2:21PM 0:06.30 /Applications/Digidesign/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools -psn_0_2790057
12280 0.0 0.0 2432768 452 s000 S+ 2:22PM 0:00.00 grep Pro Tools

$ kill -SEGV 12274

That will cause a crash report to be created, and that crash report *might* may contain clues about what was causing the hang. e.g. finger a particular plugin.
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  #14  
Old 01-23-2014, 09:21 AM
SD2 SD2 is offline
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Default Re: Pro Tools refuses to quit. Have to force quit.

OK, good to know, thanks for the infos.

So far, so good, the problem seems solved indeed (fingers crossed).
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