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  #1  
Old 02-11-2017, 05:58 PM
Just Another Guy Just Another Guy is offline
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Join Date: Jan 2016
Location: Philadelphia
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Default Please Help With Pro Tools Errors

Hi,

I am getting messages now from Pro Tools, and I need help. It was working fine not very long ago, and I haven't upgraded my operating system or anything system oriented since the last time I used Pro Tools.

Two images of the error messages are attached. I really would like to get this sorted out right away. I have had problem after problem with Pro Tools, and I want it to work because I paid for it. It should work. It works in great studios all over the world, but it doesn't work for me for some reason.

Please help me.
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  #2  
Old 02-11-2017, 07:48 PM
Sparky1 Sparky1 is offline
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Location: Saskatoon, SK, Canada
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Default Re: Please Help With Pro Tools Errors

Quote:
Originally Posted by Just Another Guy View Post
Hi,

I haven't upgraded my operating system or anything system oriented since the last time I used Pro Tools. Please help me.
Does this mean absolutely no upgrades of any type or anything?

SparkyCanada
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  #3  
Old 02-11-2017, 08:02 PM
jjnssn jjnssn is offline
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Join Date: May 2011
Location: Minneapolis
Posts: 556
Default Please Help With Pro Tools Errors

Quote:
Originally Posted by Just Another Guy View Post
Hi,



I am getting messages now from Pro Tools, and I need help. It was working fine not very long ago, and I haven't upgraded my operating system or anything system oriented since the last time I used Pro Tools.



Two images of the error messages are attached. I really would like to get this sorted out right away. I have had problem after problem with Pro Tools, and I want it to work because I paid for it. It should work. It works in great studios all over the world, but it doesn't work for me for some reason.



Please help me.


When stuff like this happens I completely clean out my system of pro tools and reinstall. Making sure I delete all preferences, etc....

I have never seen those errors before on a Mac or PC.

Not saying it will help but something isn't right.


Sent from my iPhone using Tapatalk
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  #4  
Old 02-11-2017, 10:54 PM
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JFreak JFreak is offline
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Location: Tampere, Finland
Posts: 24,903
Default Re: Please Help With Pro Tools Errors

Re-installing PT might solve this
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  #5  
Old 02-15-2017, 07:11 AM
bspaceman bspaceman is offline
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Join Date: Jun 2005
Location: Texas
Posts: 31
Default Re: Please Help With Pro Tools Errors

I have the exact same error. Just started happening recently. i posted a thread here http://duc.avid.com/showthread.php?t=388890 but no one has responded.

I'm still stuck. Let us know if a PT reinstall fixed it. I am tempted to do it as well.
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  #6  
Old 02-20-2017, 03:43 AM
MorganIR MorganIR is offline
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Join Date: May 2010
Posts: 31
Default Re: Please Help With Pro Tools Errors

i get this occasionally when trying to open a session via the built in audio of my macbook rather than my Metric Halo Interface. It usuall happens when the last opened SR was >44.1.

The only fix i've found is to use the PT Prefs app to safely remove all preference files.

http://www.petegates.com/pg-pt-prefs.html

This gets rid of custom colour coding, plugin favourite lists, etc but it did solve the problem for me.

Good luck.
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  #7  
Old 02-20-2017, 08:38 AM
Rich Breen Rich Breen is offline
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Join Date: Dec 1969
Location: Burbank, CA USA
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Default Re: Please Help With Pro Tools Errors

If you want help, you need to give a *LOT* more info. Hardware, system, versions, peripherals, storage, etc...

Please read this: http://duc.avid.com/showthread.php?t=300050
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Mac Studio / Ventura, PT 2023.12.HDX, Avid HD I/Os and Metric Halo ULN8, 3xS1/Dock
Also running a Mac Studio Ultra / Ventura / HDX / MTRX / S6
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