Blue screen of death *S!@p&***!!

[dumdrummer]

I have a new dell w/ XP ProSP2 and I've installed an older version of protools, 6.1. The program loads fine up until I try to create a new session or open an existing session that was saved to cd. This is when it bombs out and I get a 'page fault in non page area' stop error (0x50). Prior to this, the same thing was happening at the same spot but w/ a different message ('bad pool header', 0x19), which I thought I had corrected by uninstalling Symantec and Norton. Does anyone know why this is happening??

Other information:
just one hard drive, 7200 rpm
I've updated the drivers
unchecked the boxes in the hardware setup for shadowing
internal firewire

[DigiTechSupt]

Check out this thread for info on updating to 6.4cs9 for compatibility with Service Pack 2.

You may also want to look at the Win XP/ Pro Tools 6.x/7.x General Troubleshooting thread, which has further information on troubleshooting and configuration.

[dumdrummer]

Thanks much. This looks like good stuff. I'll take it home and try it.