|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
M Box Help For A Friend
I just convinced a friend to join the world of PT and got him to buy an M Box. Now, he's having installation problems.
His system: Dell Precision M60 Laptop, Pentium M Chip - 1.4 G 1 Gig Ram Windows XP Pro, SP1 60 Gig Internal Harddrive M-Box PT 6.4 Norton Anti-Virus 2005 Installed When he follows the install guide, everything seems to go as it should. Then when he tries to launch PT, for the first time prior to authorization, he get the following error: Initialization Error "This software requires installation of certain device drivers and a reboot before running. Please reboot or re-install the software." He has tried reinstalling the software, both after removing PT and not, repairing software, allowing XP to try and install the new hardware, and not allowing XP to do this, and everything else we could think of. When he looks at the M Box, the USB light is lit, so it appears to be getting power and USB information. He also set up a completely new XP administrative account just for PT (and this did nothing to help). Thought? Pearls of wisdom? Thanks! -Scott |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
48k is my friend | DC-Choppah | Pro Tools M-Powered (Win) | 13 | 10-11-2010 05:48 PM |
Laptop for friend. | HDK_Ent | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 5 | 06-16-2010 06:04 AM |
help a friend | T money778 | General Discussion | 4 | 03-22-2010 09:36 AM |
Who can help to my friend? | tamasdragon | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 3 | 01-23-2009 09:55 AM |
001 friend to the end | 70bit | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 9 | 08-30-2004 05:24 PM |