Application Manager 15 million files and 104 GB

[AlainZagar]

Hi all,

I thought I would share this as I've seen quite a few posts related to systems slowing down if the Application Manager is running.

Application manager seems to be creating folders beginning with names like "Jetty...." and lots of sub-folders in my Temp folder on my Windows 10 system.
Each "Jetty" folder contains roughly 45 MB of files.
I had about 15 million files in a several thousand sub-folders with file names related to Avid and totaling 104 GB.
This is on my primary boot partition and it is a SSD.

I disabled Application Manager and the folders stopped appearing.
Enabled and it started to recreate these same folders so I'm pretty certain these folders are related to Application Manager.
Seems to be related to third party software that Avid is using from ej-technologies.

System is working perfectly fine and stable at 12.4.0 and I have the latest application manager 2.5.2.160 installed so I can leave it disabled.

If anyone on Windows 10 is experiencing performance problems and is running Application Manager then perhaps try to search for folders that begin with names like

jetty-0.0.0.0-1696-AvidApplicationManagerHelper.war-_-any-6839863891320020635.dir...

Consider disabling this software if you don't need it.

cheers

[ChuckS]

The whole Java thing leaves me wondering . . . Anyway you can also use something like CCleaner (http://www.piriform.com/ccleaner) to clean up the mess if you don't want to disable or uninstall the App Manager.

[john1192]

is this PC only .. i searched for Jetty on my Mac but nothing comes up .. does this happen when you are logged into to avid account via App manager or when not even logged in ??

[jeffro]

Do you have any of the options for Automatic/Updates/Downloads enabled within Application Manager?

[AlainZagar]

Hi - I'm logged in, and it's on a Windows 10 Professional system and the settings in Application Manager are

Notifications
- Show Apps ( checked )
- Show Feeds ( checked )

Allow Data Collection ( unchecked )

Administration
- Allow Admin Functions ( checked )
- View Activity History ( unchecked )

Updates - (not automatic)
Downloads - (not automatic)

In the 3 minutes it took to reply to this post, it added 1gb of files in the temp folder.

[jeffro]

Thanks for that additional info, logged it for Engineering to review. Anyone seeing this on Win7 or Win8/8.1?

[seanmccoy]

Originally Posted by jeffro

Thanks for that additional info, logged it for Engineering to review. Anyone seeing this on Win7 or Win8/8.1?

Windows 8.1 here. Not seeing anything like this. My workstation isn't normally online, and I have everything unchecked.

[The Weed]

Recently, I just disabled App Manager and App Helper in Task Manager. I'd already signed up for Technical Alerts. I had no issues, but, given PT's crankiness, I try to have as little as possible running in the background.

Another thing to disable is Application Experience in Services.

Cheers,

[ThoBre]

Originally Posted by jeffro

Anyone seeing this on Win7 or Win8/8.1?

Same here on WIN7. Seems like the AppManager creates a folder named something like "Appman_Jetty_..." in the users temp directory with hundred thousands of .class files at every start of Windows.

[cu74]

Same here... Win 10 Pro (64 bit)