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Old 09-26-2014, 08:16 PM
kevinsimons kevinsimons is offline
Join Date: Sep 2006
Location: Fort Worth, TX
Posts: 9
Default PT11 Digi002r Midi and Hardware setup

I recently purchased PT11 after setting up a Mavericks drive on my MacPro 3,1 (2009). My MP has two quad-core Intel Xeon 2.8GHz processors, 14GB RAM and a hard drive installed in each internal bay (250GB, 320GB, 1TB and 3TB). I have been using Logic 9.x on the 250GB HD with OSX Leopard on it and was working fine with my Digi002. However, I decided it was time to dive back into the real world and start using Pro Tools again. I downloaded and installed all the PT11 software, rebooted, and it appeared to be working fine. Then I plugged in a Behringer Ultragain Pro-8 Digital ADAT device using the Optical Input and since, I have not been able to open the Hardware settings in Pro Tools. I have a session I'm trying to work on currently that is inundated with plugins and now it's telling me to change the H/W Buffer size... which I can't do. Ugghh.

In addition to that, I have an M-Audio KeyRig 49 that is recognized in Mavericks, but the Audio Midi Setup in the Utilities folder will not launch. Here's the error I see when attempting to get the KeyRig to recognize in the Audio Midi Setup:

Audio MIDI Setup couldn’t open the MIDI Server so you can’t view or edit your MIDI configurations.
If you recently installed a new MIDI driver, try uninstalling it and then open Audio MIDI Setup again. If Audio MIDI Setup works correctly after that, contact the driver’s manufacturer for further support.

So there are my two issues:
1 - Hardware setup won't open
2 - Audio Midi Setup won't allow me to add a device and after about 2 minutes, gives that error.

Does this fall back on the Digi002 not being "supported"? If I were using a 3rd party interface like the Focusrite Saffire Pro 24, does it sound like this issue would still exist?

Thanks, in advance, for your help and suggestions!

MacPro desktop (circa 2009)
8-core Intel Xeon 2.8GHz
Pro Tools 11.2.1
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Old 02-01-2019, 10:20 AM
Oscar Soto Oscar Soto is offline
Join Date: Jan 2019
Location: CDMX, Mexico
Posts: 17
Default Re: PT11 Digi002r Midi and Hardware setup

Hey man...

I have the same issue, could you fixed this? I have been working with almost the same gear than you, I have an iterface digi002, ADA800, and PT11 and I have been working along 3 years with this configuration, but currently I have bought an Eleven Rack, and I need to open this seccion "HARDWARE".
So, if you have any chance to help me, I will be so happy!!

Kind Regards from Mexico.
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Old 02-02-2019, 05:26 AM
albee1952 albee1952 is online now
Join Date: May 2004
Location: Norwich, CT
Posts: 35,766
Default Re: PT11 Digi002r Midi and Hardware setup

If audio is working fine and all you need is to add midi, just pick up a separate midi-USB interface. The MOTU Fastlane USB(2x2) has been working great for me for several years Just install the drivers and then configure in Setup>Midi>Midi Studio
Gigabyte X79/intel i7 3930K, 32GB RAM, DIGI003 Rack

The better I drink...the more I mix.....

BTW, my name is Dave, but most people call me.........................Dave
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Old 02-02-2019, 07:52 AM
its2loud its2loud is offline
Join Date: Dec 2014
Location: Los Angles
Posts: 453
Default Re: PT11 Digi002r Midi and Hardware setup

For Mac, try installing the correct 002/003 drivers. It will say Digi 002 not supported but install anyway.
Windows is a bit trickier, I understand, and I have no experience with that.

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Old 02-14-2019, 12:40 PM
Oscar Soto Oscar Soto is offline
Join Date: Jan 2019
Location: CDMX, Mexico
Posts: 17
Default Re: PT11 Digi002r Midi and Hardware setup

Thanks for your answers.

I've installed all drivers again, and the same issue is here.

DIGI002 connect iMac with fireware cable, also I use Eleven rack via USB, and PT doesn't recognize as another Interface....

Kind regards.
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