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  #1  
Old 09-13-2006, 05:10 PM
Tim1 Tim1 is offline
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Default How Do I turn Off Lights on Mbox
I was checking the Firmware version in the Firmware Updater and unplugged the USB connector like it told me. When I reconnected it, all the lights came on and I get a message saying "Unable to locate Digidesign hardware. I don't have a clue what happened but the Mbox pc isn't online if that means anything.



Tim
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  #2  
Old 09-13-2006, 05:13 PM
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Default Re: How Do I turn Off Lights on Mbox
You need to run the firmware updater again; it's stuck in update mode.
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  #3  
Old 09-13-2006, 05:16 PM
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Default Re: How Do I turn Off Lights on Mbox
Now it says "Error acquiring Mbox in uograde mode"
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  #4  
Old 09-13-2006, 05:26 PM
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Default Re: How Do I turn Off Lights on Mbox
Offline?

The mBox firmware updater (located at C:\Program Files\Digidesign\Pro Tools\Pro Tools Utilities\MboxfirmwareUpdater.exe ) does not go "online" to do anything. It is the firmware that your particular version of Pro Tools needs to function properly, and is included with the software. The only updating that is done is from the computer to the mBox.
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Old 09-13-2006, 05:32 PM
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Default Re: How Do I turn Off Lights on Mbox
Yup, that's where I'm at but it isn't working for me for some reason. BTW, thanks for the quick reply. When I try to rerun it I get a message "Error acquiring Mbox firmware in firmware upgrade mode. I guess I'm trying to upgrade??
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Old 09-13-2006, 05:35 PM
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Default Re: How Do I turn Off Lights on Mbox
Is your mBox plugged in?
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  #7  
Old 09-13-2006, 05:37 PM
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Default Re: How Do I turn Off Lights on Mbox
Yes, all the lights are lit up. It was working fine until I tried the update thing
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Old 09-13-2006, 05:42 PM
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Default Re: How Do I turn Off Lights on Mbox
I would try restarting your computer, and re-running the updater again.

If that doesn't work, you will need to contact Digidesign for a solution.

Why did you run the firmware updater in the first place? Were you having problems?
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  #9  
Old 09-13-2006, 05:46 PM
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Default Re: How Do I turn Off Lights on Mbox
I've tried restarting & rerunning. I wasn't having any trouble just checking things out. Thanks for the help, I guess I'll contact Digi.
Tim
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  #10  
Old 09-13-2006, 07:25 PM
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Default Re: How Do I turn Off Lights on Mbox
Quote:
I've tried restarting & rerunning. I wasn't having any trouble just checking things out. Thanks for the help, I guess I'll contact Digi.
Tim
ahhh...if it ain't broke don't fix it...especially with pro tools and digidesign....
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