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Old 02-24-2018, 01:06 PM
djpbarry djpbarry is offline
Join Date: Feb 2018
Location: London
Posts: 1
Default Latest Driver (1.0.13) for Pro Tools | Quartet doesn't work on Windows 10


I've been having a driver-related issue for a while now with my Quartet on Windows 10.

If I use an old driver (1.0.10), the IO Control Panel installs correctly and seems to run fine (aside from the known issues with that driver).

However, if I upgrade to the most recent driver (1.0.13), the control panel doesn't appear when I attempt to launch it - I just get an empty window:


Anyone else encountered this problem? I tried to contact Apogee, but they weren't much help - they've decided the Quartet is an Avid product.
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Old 02-24-2018, 03:17 PM
TVPostSound's Avatar
TVPostSound TVPostSound is offline
Join Date: Aug 2002
Posts: 3,084
Default Re: Latest Driver (1.0.13) for Pro Tools | Quartet doesn't work on Windows 10

If the Quartet is a black Avid branded version, then yes its an Avid issue.
Call Avid for support.
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