Activating Melodyne Essential

[drjrjn]

I have searched the forum and can't find the answer so am making this post.
I have recently upgraded to PRLE 8 and now to 8.04.
I am trying to activate Melodyne Essential but cannot find a serial number despite following in the instructions on the yellow card, including logging into My Digi.
Can anyone help me?
Thanks

[nst7]

You actually have to activate it at the Melodyne website. They have a video about how to install and activate it right here:

http://www.celemony.com/cms/index.php?id=videos&tab=3

The video that says "installation and activation".

[drjrjn]

Hi NST7

Thanks for your reply, but this depends on having a serial number. That is the issue here in that the Pro tools literature states that a serial number is given on activation of the new PT software and that later it can be accessed via one's MyDigi account. I was not given a serial number and there is not one provided in my own MyDigi account.

So I made the post to find out if anyone could suggest where I can access the serial number to start the activation process.

Thanks again for taking time to reply.

[necjamc]

If you check your Avid account there should be a serial number next to Melodyne in the third party downloads. If not then you may need to contact Support directly. Unless someone else has a better solution.

[drjrjn]

Hi necjamc
thanks for your reply. Have checked again my avid account and there is no entry for 3rd party software, just for PT. I have just logged an enquiry directly to support at Avid.
Thanks for taking time to respond
jn

[nst7]

To get a serial number, you first use an activation code. This should be on a white card called "Third party content". I just looked in my old paperwork to verify this.