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#271
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Re: 2016 Letter to AVID from PTHD user
People have reported success from their ideascale bug reports.
The DUC is the lounge and not the input to the company.
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Bob's room 615 562-4346 Interview Artists are the gatekeepers of truth! - Paul Robeson |
#272
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Re: 2016 Letter to AVID from PTHD user
They used to respond here a couple of years ago and I had some responses to my comments a few years back. Regime change will do that..Will post there also. Not sure why they don't. They do their announcements here, so it might be useful to had them chime in once in a while. They do have moderators who could report to them maybe.. Don't really know how it works. I hardly need them do, but only as of late. G
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Composer/Sound Designer/Protools 2024.3 Ultimate, MTRXII-TB3, DADMAN MOM, Cisco SG350-10MP EthernetHUB, KLANG:quelle 4 Channel Dante™Headphone Amp, DVS,MADI, Mac Studio Ultra,128 RAM/4TB SSD, Ventura 13.6.6, DP 11.3.1, Logic Pro X 10.8.1 DOLBY ATMOS Facility/MPSE Motion Picture Sound Editors Avid Certified Professional ProTools/Dolby ATMOS |
#273
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Re: 2016 Letter to AVID from PTHD user
They respond if a mod points something out but I'd never count on it. Certainly you can post something in a rant thread and twiddle your thumbs to see if there is a response but it's an indirect way to contact them.
How it works is ideascale reports and support tickets. Like I said, this is the lounge and not the studio shop.
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Bob's room 615 562-4346 Interview Artists are the gatekeepers of truth! - Paul Robeson |
#274
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Re: 2016 Letter to AVID from PTHD user
We do try to help when we can, especially with authorization issues.
But as Bob said, for for bug reports, the idea scale is a more direct approach.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#275
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Re: 2016 Letter to AVID from PTHD user
Really well written and totally on point Wally and co. !
Just did my upgrade last week FROM HD ACCEL 2 8.1.1!!!! Never felt like 9 or 10 was worth the 999/1500 upgrade, and then by 11, it was too late. Finally did it last week- and decided to try the HD Native route first to see if all the "dude, Native now is HD from 2009" statements were true. Of course they weren't, which I learned upon my very first tracking session yesterday. I click on low latency, and PT auto-bypasses all my headphone out sends. Yay. Luckily, I did the upgrade with a pro re-seller guy who has agreed to let me trade in at full value and just pay the difference for HDX. Still, the notion that I have to pay an additional 2300 just so I won't have any latency....pretty infuriating. Avid, like Apple, are on a money grab (consumer, pro-sumer market) and they have forgotten the customers who got them where they are. |
#276
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Re: 2016 Letter to AVID from PTHD user
Quote:
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#277
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Re: 2016 Letter to AVID from PTHD user
Quote:
Once my funds increase again, I really will consider it....b/c yes tracking with HDN isn't TDM....by a long shot
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
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