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Old 11-28-2014, 01:54 PM
zop zop is offline
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Join Date: Oct 2014
Location: USA
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Default Bug (and workaround): import session window not fully displayed on low-res mac

Pro Tools 11.1.3
(I read the readme for 11.2.2 and didn't see that this has been fixed.)

16G Mac Mini, Mavericks 10.9.5.

Display res 720p (instead of default 1600x900).
============

Import, Session... then dialog box appears but it only displays the topmost part of the "Tracks" section -- just the heading words "Tracks" and the "Match Tracks" button are visible with nothing below it until the next section, "Session Data," which shows ok (complete). So of all the sections in the Import dialog box, only the Tracks section has any parts missing from view ( almost completely missing ).

WORKAROUND
Quit Pro Tools 11, change the Mac's screen res from 720p to default 1600x900, start Pro Tools, Import, Session and everything shows up in the Track section. Hurray! (Switching screen res without quitting and restarting Pro Tools doesn't help.)

After importing the desired track(s), my engineer quits Pro Tools 11, sets the Mac's res back to 720p and starts Pro Tools 11 again so he can see what he's doing.

Whew!

The engineer has used Pro Tools for 12 years and has been an engineer for 31 years, but he just upgraded to v11 this fall and never had this problem with previous versions he used.
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