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Old 12-17-2020, 12:25 PM
Narr8rdanny Narr8rdanny is offline
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Default PT Crashes Immediately on Launch

PT quits immediately on launching. Checked iLok, re-installed PT 2018, upgraded to 2020, trashed preferences. Nothing works. Began after an unnoticed screen recording filled up my main drive. Deleted the big screen-record video file. I even wiped the drive and started over from Time Machine. Everything works fine...except Pro Tools. This is an new iMac bought in April. Pro Tools has worked perfectly on it until this incident. Using PT to work from home. With Fox Television Stations. Any advice appreciated.
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Old 12-18-2020, 06:40 AM
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Default Re: PT Crashes Immediately on Launch

Quote:
Originally Posted by Narr8rdanny View Post
PT quits immediately on launching. Checked iLok, re-installed PT 2018, upgraded to 2020, trashed preferences. Nothing works. Began after an unnoticed screen recording filled up my main drive. Deleted the big screen-record video file. I even wiped the drive and started over from Time Machine. Everything works fine...except Pro Tools. This is an new iMac bought in April. Pro Tools has worked perfectly on it until this incident. Using PT to work from home. With Fox Television Stations. Any advice appreciated.



Hi,


So you definitely uninstalled everything and trashed all the prefs before a fresh install? definitely any old or out of date plugins left over were all trashed before installing?



repair disk permissions after trashing prefs and reinstalling?


What OS?






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Old 12-18-2020, 06:52 AM
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Default Re: PT Crashes Immediately on Launch

Quote:
Originally Posted by Narr8rdanny View Post
PT quits immediately on launching. Checked iLok, re-installed PT 2018, upgraded to 2020, trashed preferences. Nothing works. Began after an unnoticed screen recording filled up my main drive. Deleted the big screen-record video file. I even wiped the drive and started over from Time Machine. Everything works fine...except Pro Tools. This is an new iMac bought in April. Pro Tools has worked perfectly on it until this incident. Using PT to work from home. With Fox Television Stations. Any advice appreciated.
Is that factory fresh OS install of have you done the clean install that you should?
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Old 12-18-2020, 01:58 PM
Narr8rdanny Narr8rdanny is offline
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Default Re: PT Crashes Immediately on Launch

I did not uninstall plugins. I guess I should do all that before going forward. I installed Pro Tools First this morning, just to see if that would work. It didn't. Same exact issue. Something in there is stopping this launch right in its tracks.
Will try the full uninstall.
Thanks!
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Old 12-18-2020, 02:02 PM
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Default Re: PT Crashes Immediately on Launch

Two things you need to check.

First of all you mentioned Time Machine, which is not a good idea. Do a clean install and copy stuff manually. That is the way to go.

Second thing, you mentioned new hardware. Have you checked the compatibility info, are you on supported OS or upgraded to latest?
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