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  #1  
Old 06-03-2020, 09:16 AM
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Default PT 2020 Ultimate license, where is it?

I renewed my PT Ultimate on Dec 30 2019 for another year.
As a late adopter, I usually wait before I install a newer version.
I am prepared now to install the latest 2020 Ultimate version, but I don't see a license for a support plan 2020, only one for 2019. The perpetual ultimate license shows 2016.
Did anything go wrong, or am I missing something?
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002R BLA mod and Mbox mini 2, PT 11.3.2,
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  #2  
Old 06-03-2020, 09:22 AM
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Default Re: PT 2020 Ultimate license, where is it?

If you entered the renewal code, all should be set. If you do not see current installer download on your account, contact support and they will sort it out.
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  #3  
Old 06-04-2020, 09:05 AM
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Default Re: PT 2020 Ultimate license, where is it?

Thanks for your answer!
The downloads are in my account.

Before installing 2020.5, I want to make sure not to run into trouble.
Usually I see on my ilok a support plan for each year (the latest being 2019), but I don't see any?
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002R BLA mod and Mbox mini 2, PT 11.3.2,
HD Native, HD IO 16x8x8, PT 2018.7, Win 10 Pro 64, Asrock X99 Extreme6/3.1, i7-6850K, 32 GB Ram, SSD system drive, ssd audio drive
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  #4  
Old 06-04-2020, 09:39 AM
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Default Re: PT 2020 Ultimate license, where is it?

Avid account shows the plan expiration date
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  #5  
Old 06-06-2020, 05:49 AM
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Default Re: PT 2020 Ultimate license, where is it?

Quote:
Originally Posted by JFreak View Post
Avid account shows the plan expiration date
that's correct.

Did Avid stop putting support plan licenses on ilok accounts?
I did receive one in 2019, none for 2020?
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002R BLA mod and Mbox mini 2, PT 11.3.2,
HD Native, HD IO 16x8x8, PT 2018.7, Win 10 Pro 64, Asrock X99 Extreme6/3.1, i7-6850K, 32 GB Ram, SSD system drive, ssd audio drive
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  #6  
Old 06-06-2020, 06:00 AM
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Default Re: PT 2020 Ultimate license, where is it?

Check the details of your PT license bundle. It should say Release Limit: Versions released on or before date.
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