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#1
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Lost iLok
Hey
Finally got my PT11 upgrade code (Thanks to a mod on this forum!) today, and when I went to get my iLok to get everything set up - I couldn't find it. I've been searching all day and I can't find it ANYWHERE. I don't know how, but it's gone! I've finally given up searching the same places 10 times over and started considering replacing the iLok. But I have a feeling it's not going to be so simple somehow Does anyone know if and how I can go about getting my iLok & licenses moved to a new one? This time it's getting chained to the computer! Thanks, Michael
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OS: Windows 7 Professional x64 System: AMD Phenom II 965 Quad Core @ 3.4Ghz - Asus M4A78TD-EVO MoBo 8Gb RipJaw DDR3 1333 RAM - AMD 5670 1024MB GPU StealthXstream 2 600w PSU - Antec 300 Case 1TB WD Caviar Green HDD 24" LG HD Monitor Setup: Avid Pro Tools 10 Casio WK-3700 Keyboard |
#2
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Re: Lost iLok
My iLok has been lost (or stolen). What should I do?
First, be absolutely sure you cannot find the iLok as reporting an iLok lost or stolen is irreversible. If the iLok cannot be found, start the Return Merchandise Authorization (RMA) process. When submitting your RMA, be sure to specify from the drop list that your iLok has been lost or stolen. Read the rest of the information as you go through the RMA process. If you have ZDT coverage (or purchase it while submitting your RMA), you will receive temporary licenses when your RMA is successfully submitted. Since we cannot recover your licenses from the iLok, we cannot provide you with the replacement licenses; you must contact the software publishers directly and work with them to receive permanent replacement licenses. If your iLok was registered to your account, we automatically notify the software publisher that the iLok has been reported lost or stolen on our site. Please note that this automatic notice from us does not ensure you will receive replacement licenses. You need to contact the software publisher directly in order to receive the replacements. Note that we cannot reverse a Lost or Stolen iLok RMA. Be sure that your iLok is actually lost or stolen before submitting an RMA.
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IMDB |
#3
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Re: Lost iLok
...Which is why iLok is the dumbest protection scheme invented by mankind!
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www.anvilaudio.co.uk - PC Users: Buy Skootch, you won't regret it. PC: Windows 7 64-Bit, ASRock Extreme 4 x79 Mobo, Intel Core i7-3820K @3.6Ghz, Kingston HyperX 16GB Ram, OCZ Vertex 3 64GB SSD, WD Caviar Green 2TB HDD, GeForce 560Ti GPU, SIIG TI Firewire Card, PT Keyboard. O/B: Focusrite Liquid Saffire 56, Focusrite Liquid Mix 32, Alesis D4 Drum Module, Alesis MIDIVerb4, M-Audio Axiom 49 v2, M-Audio BX8a's, Audix DP7 |
#4
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Re: Lost iLok
Quote:
On the plus side got a new iLok this morning, submitted iLok RMA, paid Avid a ridiculous sum of about £30 for an ASC to send an email asking if I can get my PT license transferred. Hopefully they do.
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OS: Windows 7 Professional x64 System: AMD Phenom II 965 Quad Core @ 3.4Ghz - Asus M4A78TD-EVO MoBo 8Gb RipJaw DDR3 1333 RAM - AMD 5670 1024MB GPU StealthXstream 2 600w PSU - Antec 300 Case 1TB WD Caviar Green HDD 24" LG HD Monitor Setup: Avid Pro Tools 10 Casio WK-3700 Keyboard |
#5
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Re: Lost iLok
The new Zero down time covers lost or stolen iloks, by making all your licenses have a 90 day renewal clause. They are permanently yours, but have to verify every few months.
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#6
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Re: Lost iLok
This new optional scheme offered by Pace is a good substitute for the insurance that so many choose not to buy. This add-on (called TLC) allows for a lost or stolen ilok to be replaced with a minimal fee. No more fighting for replacement auths.
Go to ilok.com for details.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#7
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Re: Lost iLok
I'm sure TLC stands for what I think it stands for right ?
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#8
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Re: Lost iLok
Quote:
Got an email earlier from the tech support saying they had given me replacement licenses for PT 9 & 10 and all my plugins All I had to do was surrender 9 & 10 to get 10 & 11 and activate to the new iLok! A much quicker process than I expected. Just relieved I didn't have to purchase ProTools again!
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OS: Windows 7 Professional x64 System: AMD Phenom II 965 Quad Core @ 3.4Ghz - Asus M4A78TD-EVO MoBo 8Gb RipJaw DDR3 1333 RAM - AMD 5670 1024MB GPU StealthXstream 2 600w PSU - Antec 300 Case 1TB WD Caviar Green HDD 24" LG HD Monitor Setup: Avid Pro Tools 10 Casio WK-3700 Keyboard |
#9
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Re: Lost iLok
TLC stands for theft and loss coverage and is free with ZDT. U just refresh this every 90 days. No brainer.
Sent from my PT beating heart
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A Rig: MacBook Pro Spring 2013, 2.8Ghz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph GT 050 Qx3 1.5 TB drives Thunderbolt-FW400, Presonus Faderport. 10 REMOVED! B Rig:MacBook Pro Spring 11, 2.33 GHz I7, 16GB RAM, OSX Mavericks 10.9.4, PT 11.2, MBox Pro 3, Glyph Portagig 62 portable 1 TB drive Firewired with 400, Presonus Faderport. 10 REMOVED! I am the main songwriter/performer for Midwest Whitetail, Cabela's Deer Nation, Spring Thunder, and Northern Waters Series! |
#10
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Re: Lost iLok
Oh yeah of course that's what it is......
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
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