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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
01-03-2014, 07:04 AM
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"Unable to locate hardware"
I was initially using Pro Tools Express/Mbox with a Windows 7 laptop to transfer music from cassettes to PT with no problems. I then got a more powerful desktop - also Windows 7 - onto which I downloaded Pro Tools Express and the iLok license so that I could access PT. Unfortunately, signals were not getting through the mix view when I tried to record from an outside source, so I thought to move the Mbox and iLok back to the old computer just to make sure they were still working. Despite all components being connected as I had always done, I now kept getting an "unable to locate hardware" message every time I tried to open PT on the old computer.
What could have caused this? 
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#2
01-03-2014, 02:30 PM
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Re: "Unable to locate hardware"
2 things to check first. #1-hold the N key while opening Pro Tools and select the Mbox as the desired audio engine. #2-always use the same USB port for the Mbox as the driver gets installed for the port in use(and MAYBE re-installing the driver could be a fix).
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix  BTW, my name is Dave, but most people call me.........................Dave
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