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  #1  
Old 02-11-2019, 09:16 AM
RonInLA12 RonInLA12 is offline
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Default ProTools crash upon opening sessions

Been using PT for over a decade. New issue out of nowhere.
Windows 10
6g ram
250g solid state drive

I can't open PT at all.. so I can't say which version... but it's current... installed from AVID site last week. Maybe 12.8?

When I start PT... I get that window with recent sessions listed. I have 6 different song sessions in that window. No matter which song I select... Pro Tools crashes immediately when I attempt to open a song session.

I have no idea what is going on.
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Old 02-11-2019, 09:42 AM
amagras amagras is online now
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Default Re: ProTools crash upon opening sessions

Open the session with Shift
https://youtu.be/gHLiScmpUsU
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Old 02-11-2019, 10:40 AM
RonInLA12 RonInLA12 is offline
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Default Re: ProTools crash upon opening sessions

Thanks for the idea. It makes total sense. But it didn't work for me. I still cannot open any of 6 songs listed on the screen under "recent"

it is true that I'm using many plug-ins in these sessions.... EZMix.... on every track in fact...

So.... your theory makes total sense.... that multiple plug-ins is crashing pt upon opening of sessions

But... since SHIFT didn't work........ do you know of any other possible solution?
THANKS!!!!
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Old 02-11-2019, 12:54 PM
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TOM@METRO TOM@METRO is offline
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Default Re: ProTools crash upon opening sessions

Will Pro Tools open directly without a session.
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Old 02-11-2019, 01:21 PM
RonInLA12 RonInLA12 is offline
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Default Re: ProTools crash upon opening sessions

Yes it opens. It opens to that screen where you see a list of recently open sessions... and you can select a session to open.

When I do that..... SOMETIMES I see that note that says something like "finding audio" (I forget the terminology... I'm frustrated.. haaa).... and then PT immediately crashes and re-boots to that same opening page.

But sometimes I don't even get that "finding audio" message... it just crashes when I click to OPEN a session.

Since posting this message.... I took 3 song folders FROM my bedroom PC... where PT is crashing....... and I loaded those 3 song folders onto my MAC computer in the living room. All 3 songs opened.

At someone else's suggestion I BYPASSED all the plug-ins on each track of every song.... and re-saved them. I was hoping that would solve the PC issue.

I copied the songs back to my PC..... but they continue to crash.

This would seem to say that my PT software is somehow corrupted.

This same situation happened a week ago... and I reinstalled PT on my PC.... and was able to open the song sessions again.

And now today..... PT is crashing again.
Right now I am un-installing PT again... and I will install from newly downloaded file from AVID again...

THANKS FOR YOUR HELP.....
If the re-install works I'll come back here and post.... but it would sure be great to figure out WHY this is happening.
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Old 02-11-2019, 01:34 PM
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Southsidemusic Southsidemusic is online now
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Default Re: ProTools crash upon opening sessions

What interface you using on the PC?

If you open PT hoding down the N key, what options do you get for playback engine? If you dont have any interface connected to the PC then you need to use a virtual soundcard driver like asio4all which is free.

So open PT holding down the N key.
When the popup comes up choose your interface or onboard soundcard
Let PT load up and see if that helps.

Sometimes PT defaults to HDMI as audio driver which crashes my MBP everytime so have a look at this and let us know.

Also try trashing preferences and databases as that can help with unusual behavior too.
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Old 02-12-2019, 06:54 PM
amagras amagras is online now
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Default Re: ProTools crash upon opening sessions

Raise the buffer size on the ASIO control panel. Try to get the driver of your interface to work, ASIO4ALL is kind of the least one you want to use.
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