Avid Mojo Dx and Win10

[ctv mtl]

Hello,


Cant seem to get my Mojo Dx working with Protools Ultimate 2019.12.0.


In the device manager there is an exclamation mark on the Avid Mojo icon and I get this message:


<Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)>


Please help!


Franky

[albee1952]

Hmmm, shooting in a dark, but I think I would try a few things such as:
1-open Device Manager and uninstall the MOJO. Then reboot and let Windows re-install the driver(the exclamation mark means its not seeing a valid driver)

2-Move the MOJO to another slot/port?

3-in Device Manager, right-click and choose update driver and see if Windows can find a working driver

[ctv mtl]

Hello and thank you for your suggestions.

I did resolve the issue (with also the help of Avid CS).
This helped:
http://avid.force.com/pkb/articles/e...-in-Windows-10

That was not my exact situation as the driver was installing fine... but I still needed to go into Windows to "disable the driver signature enforcement".

All good now and running smoothly the latest version of Ultimate on a Hp Z4


Franky

[ctv mtl]

PS: here is what I had to do to make it permanent:


-Disable Secure Boot in the BIOS
-Command prompt (run as administrator): bcdedit.exe /set nointegritychecks on

Cheers!


Franky