Avid Pro Audio Community

mc55 · #1 04-18-2021, 03:48 AM

Hi, thanks for any help.

I've been waiting 30 days for a response to my support ticket, any idea why I'm not getting a response, is the support poor or has something gone wrong? I'm on a Pro Tools subscription and think support is included and was one of the main reasons I went to subscription.

Many thanks

JFreak · #2 04-18-2021, 04:17 AM

Hi, welcome to the community.

I will escalate this thread, meanwhile post your case number

mc55 · #3 04-18-2021, 05:07 AM

Quote:

Originally Posted by JFreak

Hi, welcome to the community.

I will escalate this thread, meanwhile post your case number

Thanks! 04142621

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