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#1
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*sigh* Another Newbie
Hello all,
As with so many others I am a newbie to Pro Tools though not to computers and/or recording software. Pro Tools is a big jump for me, though, a big jump. Every time I feel like I am making a little progress something comes up and I am starting over...again. Veritably, one step forward, two steps back... I have made two files, one containing the hdwr list from Sandra, the other containing the barebones sftwr from Sandra. Rather than burying this intro I thought I would wait and include either or both with my next entry should they be required. Several days ago I attempted to install the upgrade to 11.0.02 on my Windows 8 64-bit OS. It did not go well; when I tried to load PT it hung solid before I even got past handshakes and what would you like to do fair user? I uninstalled PT and put the old 11.0.0 back up. Everything appeared to be A-Okay. Today, though, I am experiencing a new symptom. When I try to C+P a drum loop across from the Workplace to the track in a newly created song, the program hangs and goes into a 'not responding' loop. I will provide whatever info is required and I do hope the general response is civil. I have taken in a GREAT deal of info in the past week or two and quite frankly I am feeling a little cowed by all of this at this point. One small step at a time is fine with me. I have lots of time and a willing mind to offer. Thanks in advance. Dave
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Time is getting closer, I read it on a poster Fanatical exposers, on corners prophecy Alice |
#2
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Re: *sigh* Another Newbie
You attempted to install 11.0.2 over an existing install or you did an uninstall Pro Tools 11.0 first? You want to always do the uninstall if you have a full installer like 11.0.2 Do you have a Pro Tools 10 co-install? (what version?)
If Pro Tools 11.0 was working for you why did you upgrade to Pro Tools 11.0.2? What exactly is a "not responding loop". What exactly are you doing and what exactly happens on the screen. You are trying to paste that loop into what kind of track? Start by reading the "Help us Help You - READ THIS Before Posting!" above on this page and post a Sisoft Sandra report for your PC. Have you completely optimized your system for Pro Tools, followed every little instruction no matter how silly seeming or inconvenient. |
#3
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Re: *sigh* Another Newbie
Hi and thanks again,
Yes, I attempted to install 11.0,.2 over an existing install. I did not uninstall 11.0.0 first. No I have no 10.0.0 co-install. Had I known about doing an uninstall prior to going forward I would have done so. I attempted to do the upgrade because I thought it was something I should do. My assumption was that there must be flaws which the upgrade would correct. I eventually reasoned my way out of that thinking, uninstalled 11.0.2 as completely as I could, and re-installed 11.0.0. I attempt to C+P a loop from the roster of available selections provided on the Pro Tools disc. I have moved all of those folders onto my separate HD before trying to work with them. I work with two HDs and I have an additional external drive at my disposal though not for heavy work because it is too slow, therefore only for off-line storage. Pro Tools is all that is running on this system. I have even gone to the trouble of stopping the charm bars (which I find irritating in any event). Here is the Sandra info I have gathered. Please advise whether it is sufficient. SiSoftware Sandra ID Host Name : hp-pc Workgroup : WORKGROUP Computer Model : HP h8-1419 103C_53316J G=D Serial Number : MXX24***** Chassis : HP Desktop Mainboard : Pegatron 2AD5 Serial Number : 1182284******** BIOS : AMI (OEM) 8.09 08/28/2012 Total Memory : 12GB DIMM DDR3 Processors Processor : Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (4C 8T 3.89GHz, 3.9GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC LGA1155 Chipset Memory Controller : HP Core (Ivy Bridge) DRAM Controller 100MHz, 2x 6GB DIMM DDR3 1.6GHz 128-bit Memory Module(s) Memory Module : Micron 8JTF25664AZ-1G6M1 2GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6) Memory Module : Micron 16JTF51264AZ-1G6M1 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6) Memory Module : Micron 8JTF25664AZ-1G6M1 2GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6) Memory Module : Micron 16JTF51264AZ-1G6M1 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6) Video System Monitor/Panel : ACR S230HL (1920x1080, 23.1") Video Adapter : AMD Radeon HD 7570 (6CU 480SP SM5.0 650MHz, 2GB DDR3 1.6GHz 128-bit, PCIe 2.00 x16) Graphics Processor OpenCL GP Processor : AMD Radeon HD 7570 (480SP 6C 650MHz, 2GB DDR3 1.6GHz 128-bit) Compute Shader Processor : AMD Radeon HD 7570 (480SP 6C 650MHz, 2GB DDR3 1.6GHz 128-bit) Storage Devices Seagate ST2000DM001-1CH164 (2TB, SATA600, 3.5", 7200rpm) : 2TB (C:) (D:) Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (S:) Generic- SD/MMC (USB2) : N/A (E:) Generic- Compact Flash (USB2) : N/A (F:) Generic- SM/xD-Picture (USB2) : N/A (G:) Generic- MS/MS-Pro (USB2) : N/A (H:) Staples Relay UFD (4GB, USB2) : 4GB (J:) hp BD E DH12E3SHB (8.5GB, RAID, BD-R, DVD+-RW, CD-RW) : 8GB (I:) Logical Storage Devices OS (C:) : 1TB (NTFS) @ Seagate ST2000DM001-1CH164 (2TB, SATA600, 3.5", 7200rpm) Rcvry Img (D:) : 13GB (NTFS) @ Seagate ST2000DM001-1CH164 (2TB, SATA600, 3.5", 7200rpm) New Volume (S:) : 931GB (NTFS) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) Removable Drive (J:) : 4GB (FAT32) @ Staples Relay UFD (4GB, USB2) Windows RE tools : 1023MB (NTFS) Removable Drive (E:) : N/A @ Generic- SD/MMC (USB2) Removable Drive (F:) : N/A @ Generic- Compact Flash (USB2) Removable Drive (G:) : N/A @ Generic- SM/xD-Picture (USB2) Removable Drive (H:) : N/A @ Generic- MS/MS-Pro (USB2) Pro Tools Loops (I:) : 8GB (CDFS) @ hp BD E DH12E3SHB (8.5GB, RAID, BD-R, DVD+-RW, CD-RW) Peripherals LPC Hub Controller 1 : HP Panther Point LPC Controller LPC Legacy Controller 1 : T0 10-01 Audio Device : HP Panther Point High Definition Audio Controller Audio Codec : Integrated Device Tech 7676 Audio Device : Pegatron Turks HDMI Audio [Radeon HD 6000 Series] Audio Codec : ATI (AMD) HDMI Audio Disk Controller : HP Panther Point 6 port SATA AHCI Controller USB Controller 1 : HP Panther Point USB xHCI Host Controller USB Controller 2 : HP Panther Point USB Enhanced Host Controller #2 USB Controller 3 : HP Panther Point USB Enhanced Host Controller #1 SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : HP ePrint (600x600, Parallel, Colour) Fax : Microsoft Shared Fax Driver (200x200) Peripherals Media Player : Staples Relay UFD (3.73GB) Network Services Network Adapter : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) (Ethernet) Network Adapter : Bluetooth Device (Personal Area Network) #2 (Ethernet) Wireless Adapter : Broadcom High Performance WLAN Module (802.11n (HT), AES-CCMP, 144Mbps) Operating System Windows System : Microsoft Windows 8 Home 6.02.9200 Platform Compliance : x64 Windows Experience Index Current System : 5.9 SiSoftware Sandra General Information Windows System : Microsoft Windows 8 Home 6.02.9200 Platform Compliance : x64 Full Name : Windows 8 6.2.9200 Kernel Type : Multiprocessor Free BackOffice Components : No Small Business Components : No Terminal Services Components : No Compute Cluster Components : No Product ID : 00179-60291************ Product Key : 89QWB-YNTRW-PW*************** Registered Owner : Hewlett-Packard Company Registered Organisation : Hewlett-Packard Company Microsoft Software Licensing Tables (MSDM/SLIC) Version : 0.01 Expected Windows Version : 6.03 Product Key : 89QWB-YNTRW-PW*************** Activation Status Name : Windows(R), Core edition Type : Windows(R) Operating System, OEM_DM channel Activation Required : No Data Execution Prevention (DEP) Supported by CPU : Yes Applications Protected : Yes Drivers Protected : Yes Virtual Machines and Runtime Engines .NET Framework : 4.5.50709 .NET Framework : 3.5.30729 (SP1) .NET Framework : 3.0.30729 (SP2) Windows Communication Foundation : 3.0.4506 Windows Presentation Foundation : 3.0.6920 Windows Workflow Foundation : 3.0.4203 (SP2) .NET Framework : 2.0.50727 (SP2) Default Key Applications Web Browser : Internet Explorer 10.00.9200.16384 Address Book : Address Book 6.02.9200.16384 Anti-Virus : Windows Defender Anti-Spyware : Windows Defender Session Settings Host Name : hp-pc User : ME Time Since Start-Up : 19 minute(s), 56 second(s) OS Properties Debug Version : No Security Present : No Remote Terminal Session : No Boot Features Boot Type : Normal Automatic Update Active Service : Yes Status : Disabled Regional Settings User Default Locale : 4105 Country : Canada Language : English (Canada) Currency : CAD Time Zone : Eastern Standard Time ANSI Code Page : 1252 OEM Code Page : 850 Operating System Folders Windows Folder : C:\windows System Folder : C:\windows\system32 Application Data Path : C:\Users\hp\Desktop Programs Path : C:\Program Files Temporary Folder : C:\Users\hp\AppData\Local\Temp Performance Enhancing Tips Tip 1310 : Licensing table found. OEM Windows can be activated off-line. Warning 1316 : This copy of Windows contains Activation Technology. Back up your activation. Tip 1327 : Java Runtime Engine not installed. Install it to run the current Java applications. Warning 1319 : Auto-Update is disabled, consider at least notify. Warning 1321 : Critical updates are available! Update as soon as possible. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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Time is getting closer, I read it on a poster Fanatical exposers, on corners prophecy Alice |
#4
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Re: *sigh* Another Newbie
I have since discovered that it is one file in particular which does not like to be c+p from the Workplace window into the track. There may be others but I am unwilling to sift through all avl loops to find out. It is an annoyance at the moment so I shall push on.
At the rate I am moving I suspect I will seek assistance for more pressing issues before long. Thanks.
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Time is getting closer, I read it on a poster Fanatical exposers, on corners prophecy Alice |
#5
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*sigh* Another Newbie
Quote:
Reading the manual helps along with the readme notes - but in the future it is always best to completely uninstall the program when doing a full reinstall - (a .dot upgrade would be fine to install on top of an existing install 11.02.1 or whatever) Quote:
In my personal experience there have been many updates that I didn't even bother with (I wasn't having problems) so I just skipped Example 9.0.3 was such a good release (for me at least) that I didn't upgrade to 9.06 till I was ready to jump to Lion 10.7.4 On another note is windows 8 qualified for pt11? I honestly don't keep up with the windows qual list
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. Last edited by YYR123; 12-17-2013 at 06:11 PM. |
#6
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Re: *sigh* Another Newbie
Yes PT 11 is qualified on Windows 8.
For the OP, just keep going and ask for help if you run into more problems in future. |
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