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  #11  
Old 09-27-2011, 02:54 AM
Joe Pearson's Avatar
Joe Pearson Joe Pearson is offline
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Default Re: Failed score download

Hi Hazrul12,

Please let me know what the scores are and I'll get this sorted for you.

Thanks,

Joe
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  #12  
Old 09-29-2011, 09:27 AM
hazrul12 hazrul12 is offline
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Default Re: Failed score download

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Originally Posted by Joe Pearson View Post
Hi Hazrul12,

Please let me know what the scores are and I'll get this sorted for you.

Thanks,

Joe
Thanks for your assistance, Joe. The score is Grenade by Bruno Mars.
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  #13  
Old 09-30-2011, 08:18 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Failed score download

Hello Hazrul12,

Have you been charged for the scores? Do they appear in your account? If so, please let me know which scores are in question and I will check them out at our end for you.

Best wishes,

Joe
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  #14  
Old 09-30-2011, 08:09 PM
hazrul12 hazrul12 is offline
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Default Re: Failed score download

Quote:
Originally Posted by Joe Pearson View Post
Hello Hazrul12,

Have you been charged for the scores? Do they appear in your account? If so, please let me know which scores are in question and I will check them out at our end for you.

Best wishes,

Joe
Hi Joe,

Yes, I have been charged for the scores and it appears in my account. Scores in question is Grenade by Bruno Mars, publisher is Hal Leonard.

My account is under hazrulnizam@gmail.com

Cheers
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  #15  
Old 10-13-2011, 05:15 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Failed score download

Dear Hazrul12,

I'm contacting you directly via our private support system to rectify this.

Best wishes,

Joe
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  #16  
Old 03-14-2012, 08:21 PM
Rluzardo Rluzardo is offline
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Angry Re: Failed score download

Hello, bought score today called Maiden Voyage by Herbie Hancock ID 00030040, it won't download, app crashes. Tried restarting app, restarting iPad, etc. Other scores do correctly load. Please advise. Thanks.
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