Pro Tools 11 Update Issue

[brownhousestudio]

Hey guys, never posted here before. Here's my situation:

I downloaded the Pro Tools 11 demo last year and liked it, so I purchased a used license. The seller walked me through the license transfer process to my iLok, which went smoothly. I then was able to continue using Pro Tools 11 past the demo period and all was well.

Then the other day I realized a newer update had been released than the version I was running (can't remember). I researched the update process and found that it's basically an uninstall / reinstall type thing so I uninstalled.

My problem is now I can't get it back! I've created an Avid Master Account and linked it with my iLok which I thought would let Avid "see" my license and allow download but.... nope. Avid's license transfer procedure for Pro Tools 11 states that only the iLok license need be transferred, but how do you redownload if you don't have the original software or code? I've tried searching for about an hour on this topic and couldn't find a problem that matched mine, but forgive me if there's an obvious solution.

Could someone point me in the right direction here? I've got a session on Tuesday that I'd love to not cancel.

[brownhousestudio]

Ep, nevermind. Thankfully I was able to contact the seller and get the Avid login info I needed. Good luck to anyone else having this problem!