Mbox 1.1.8 Driver Problems / Windows 8

[jimst57]

When I use the new 1.1.8 Mbox driver my machine is freezing after short but random periods of time.

When I switch back to the older 1.0.22 driver it works fine.

By freezing, I mean the whole machine instantly becomes unresponsive and has to be rebooted. No keys, no mouse, no screen activity. Frozen.

It's a Dell T5500 Workstation with Windows 8. 16G memory, two 1T drives, nvidia graphics.

I'm just wondering if anyone else is having this problem.

If it was happening with both drivers I would suspect something on my machine, but when I load the old driver all is good, so I suspect a problem with the new driver.

The new driver has many improvements though, and I'd like to be able to use it.

[guatamas]

Originally Posted by jimst57

When I use the new 1.1.8 Mbox driver my machine is freezing after short but random periods of time.

When I switch back to the older 1.0.22 driver it works fine.

By freezing, I mean the whole machine instantly becomes unresponsive and has to be rebooted. No keys, no mouse, no screen activity. Frozen.

It's a Dell T5500 Workstation with Windows 8. 16G memory, two 1T drives, nvidia graphics.

I'm just wondering if anyone else is having this problem.

If it was happening with both drivers I would suspect something on my machine, but when I load the old driver all is good, so I suspect a problem with the new driver.

The new driver has many improvements though, and I'd like to be able to use it.

been seeing some instability with the new mbox 3 pro drivers, with Pro Tools it would cause a complete system freeze as you described (low buffer settings might also cause this as cpu spikes can occur)

also seen BSOD (Blue Screen of Death) specifically involving the mbox 3 pro drivers

Windows 7 here

[jimst57]

Originally Posted by guatamas

been seeing some instability with the new mbox 3 pro drivers, with Pro Tools it would cause a complete system freeze as you described (low buffer settings might also cause this as cpu spikes can occur)

also seen BSOD (Blue Screen of Death) specifically involving the mbox 3 pro drivers

Windows 7 here

No BSOD here. It just completely freezes.

I would have hoped for the best here as far as stability. It's an Avid approved machine, clean Windows 8 install, seperate fast audio drive, and approved video card.

Again, I suspect problems with the new driver as it runs well with the old one.

[jimst57]

Since I haven't seen much of a response to this post, I assume that others are running the new Mbox driver on Windows 8 without the machine freezing.

So, I 'm posting a Sandra report hoping someone can spot something that might be causing the freezing.

Remember that all is well when using the older driver. The problem starts when I load the new 1.1.8 Mbox driver. The machine completely locks at random times and has to be rebooted.

A clean install of Windows 8 has been a thought. I could start clean with just Pro Tools and the new driver and load stuff one at a time to see when the problem starts, but that would be a LOT of work. Over all this is a fairly clean install of Windows 8 on an Avid approved workstation.



SiSoftware Sandra
ID
Host Name : JimHome2
Workgroup : WORKGROUP
Computer
Model : Dell Precision WorkStation T5500
Serial Number : 6J3****
Chassis : Dell Tower
Mainboard : Dell 0D883F
Serial Number : ..CN1374*********
BIOS : Dell A14 07/06/2012
Total Memory : 16GB ECC DIMM Registered DDR3
Processors
Processor : Intel(R) Xeon(R) CPU X5550 @ 2.67GHz (4C 2.8GHz/3GHz, 2.66GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1366
Chipset
Memory Controller : Dell 5520 (Tylersburg-36D) I/O Hub 2x 3.19GHz (6.38GHz)
Memory Controller : Intel Xeon (Nehalem) UnCore 2x 3.19GHz (6.38GHz), 2x 8GB ECC DIMM Registered DDR3 1GHz 128-bit
Memory Module(s)
Memory Module : AMD 9965434-074.A00LF 8GB DIMM DDR3 PC3-8500U DDR3-1066
Memory Module : AMD 9965434-074.A00LF 8GB DIMM DDR3 PC3-8500U DDR3-1066
Video System
Monitor/Panel : Dell Computer DELL E228WFP
(1680x1050, 22.0")
Monitor/Panel : Dell Computer DELL 2007FP
(1600x1200, 20.2")
Video Adapter : NVIDIA GeForce GTX 650 (2CU 384SP SM5.0 1GHz, 256kB L2, 2GB 5GHz 128-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTX 650 (2CU 384SP SM5.0 1GHz, 256kB L2, 2GB 5GHz 128-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GTX 650 (384SP 2C 1GHz, 256kB L2, 2GB 5GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GTX 650 (384SP 2C 1GHz, 256kB L2, 2GB 5GHz 128-bit)
CUDA GP Processor : NVIDIA GeForce GTX 650 (384SP 2C 1GHz, 256kB L2, 2GB 5GHz 128-bit)
Storage Devices
Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:)
Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (D:)
TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
Logical Storage Devices
System Reserved : 350MB (NTFS)
Local Disk (D:) : 932GB (NTFS) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 931GB (NTFS) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell LPC Interface Controller
LPC Legacy Controller 1 : SMSC SCH5504-NS
Audio Device : Dell HD Audio Controller
Audio Codec : Analog Devices AD1984A sound chip
Audio Device : PNY GK107 HDMI Audio Controller
Audio Codec : nVidia GeForce 6800 LE [NV40.2]
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller
USB Controller 1 : Dell USB UHCI Controller #4
USB Controller 2 : Dell USB UHCI Controller #5
USB Controller 3 : Dell USB UHCI Controller #6
USB Controller 4 : Dell USB EHCI Controller #2
USB Controller 5 : Dell USB UHCI Controller #1
USB Controller 6 : Dell USB UHCI Controller #2
USB Controller 7 : Dell USB UHCI Controller #3
USB Controller 8 : Dell USB EHCI Controller #1
FireWire/1394 Controller 1 : Dell FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : KODAK ESP 5200 Series AiO (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Scanners and Cameras
Scanner : Eastman Kodak KODAK ESP 5200 Series AiO WIFI (Scanner, USB)
Network Services
Network Adapter : Broadcom NetXtreme 57xx Gigabit Controller (Ethernet, 100Mbps)
Operating System
Windows System : Microsoft Windows 8 Professional 6.02.9200
Platform Compliance : x64
Windows Experience Index
Current System : 5.1

[louieshowers]

Originally Posted by jimst57

When I use the new 1.1.8 Mbox driver my machine is freezing after short but random periods of time.

When I switch back to the older 1.0.22 driver it works fine.

By freezing, I mean the whole machine instantly becomes unresponsive and has to be rebooted. No keys, no mouse, no screen activity. Frozen.

It's a Dell T5500 Workstation with Windows 8. 16G memory, two 1T drives, nvidia graphics.

I'm just wondering if anyone else is having this problem.

If it was happening with both drivers I would suspect something on my machine, but when I load the old driver all is good, so I suspect a problem with the new driver.

The new driver has many improvements though, and I'd like to be able to use it.

I am having static/pop problems at almost every buffer setting. It is unusable on Win 7 for me. Back to earlier versions.

[jimst57]

Originally Posted by louieshowers

I am having static/pop problems at almost every buffer setting. It is unusable on Win 7 for me. Back to earlier versions.

Are you talking about Pro Tools, or the driver.

The problems here are with the Mbox 1.1.8 driver. I've switched back and forth with the new and old driver many times, and the problem starts as soon as the new driver is used.

[louieshowers]

Originally Posted by jimst57

Are you talking about Pro Tools, or the driver.

The problems here are with the Mbox 1.1.8 driver. I've switched back and forth with the new and old driver many times, and the problem starts as soon as the new driver is used.

the same exact scenario except that im on windows 7, it does not freeze and crash.. it simply cannot deliver clear audio. Old mbox 3 drivers have no such problems. I am talking about the driver, not pt.

[jimst57]

Maybe I should ask this question then:

Is anyone using an Mbox 3 with the new 1.1.8 driver on Windows 8 without a problem?

[louieshowers]

Originally Posted by jimst57

Maybe I should ask this question then:

Is anyone using an Mbox 3 with the new 1.1.8 driver on Windows 8 without a problem?

http://duc.avid.com/showthread.php?t=342455

I started this thread last week. No replies.

[derFunkenstein]

I have the same issue in Windows 8 with an Mbox Mini, but only in Pro Tools 10.3.6. Since it's not officially supported, and probably never will be, I just figured "meh". Now that a couple of the plugs I use all the time are AAX-64 I can get by with ReWire for NI stuff and I'm working in 11 full time.

But yeah, I'm having that problem with a specific version of Pro Tools.