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Old 11-19-2014, 08:08 AM
Kristian M Kristian M is offline
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Join Date: Nov 2014
Location: Finland
Posts: 1
Default Oxygen 61 mk IV not working with PT 11.2.1

My windows 7 computer recognizes the Oxygen and installs it. When opening a session in Pro Tools, a pop-up window shows "Pro Tools is unable to communicate with M-Audio keyboard.....".
All settings in the Peripherals are correct, I've tried all my available usb-ports, re-installed the driver, done a reset on the Oxygen.
I'm sure the Oxygen is functional, as it's working fine with standalone synths.
On the other hand, MidiOX shows no signal!?

Has anyone else come across this issue?


Kristian

SiSoftware Sandra

ID
Host Name : X-AUDIO-1411930
Workgroup : X-AUDIO

Computer
Model : GigaByte Z87X-UD4H
Serial Number : To be fille***********
Chassis : GigaByte Desktop
Mainboard : GigaByte Z87X-UD4H-CF
Serial Number : To be fille***********
BIOS : AMI (OEM) F9 03/18/2014
Intel vPro : 9.00.30.1482
Total Memory : 15.9GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (4C 8T 3.4GHz/4GHz, 3.4GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1150

Chipset
Memory Controller : Gigabyte Core (Haswell) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : KHX1600C9D3/4GX 4GB DIMM DDR3 PC3-12800U DDR3-1600
Memory Module : KHX1600C9D3/4GX 4GB DIMM DDR3 PC3-12800U DDR3-1600
Memory Module : KHX1600C9D3/4GX 4GB DIMM DDR3 PC3-12800U DDR3-1600
Memory Module : KHX1600C9D3/4GX 4GB DIMM DDR3 PC3-12800U DDR3-1600

Video System
Monitor/Panel : BNQ BenQ GL2450H
(1920x1080, 24.0")
Monitor/Panel : BNQ BenQ RL2455
(1920x1080, 24.0")
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.25GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Video Adapter : Intel(R) HD Graphics 4600 (20CU 160SP SM5.0 600MHz/1.25GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.25GHz, 1.3GB DDR3 1.6GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics 4600 (160SP 20C 600MHz/1.25GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Storage Devices
WDC WD1003FZEX-00MK2A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (F:)
Samsung SSD 850 PRO 256GB (256GB, SATA600, SSD) : 238GB (C:)
ASUS DRW-24F1ST a (SATA, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
DATA (F:) : 931GB (NTFS) @ WDC WD1003FZEX-00MK2A0 (1TB, SATA600, 3.5", 7200rpm)
System : 200MB (NTFS)
WINDOWS (C:) : 238GB (NTFS) @ Samsung SSD 850 PRO 256GB (256GB, SATA600, SSD)
Optical Drive (D:) : N/A @ ASUS DRW-24F1ST a (SATA, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : Gigabyte Lynx Point LPC Controller
LPC Legacy Controller 1 : ITE IT8728F
Audio Device : Intel Core (Haswell) HD Audio Controller
Audio Codec : Intel 2807
Audio Device : Gigabyte Lynx Point HD Audio Controller
Serial Port(s) : 1
Disk Controller : Gigabyte Lynx Point 6-Port SATA AHCI Controller
Disk Controller : Gigabyte 91xx SATA 6G Controller
USB Controller 1 : Gigabyte Lynx Point USB xHCI Host Controller
USB Controller 2 : Gigabyte Lynx Point USB Enhanced Host Controller #2
USB Controller 3 : Gigabyte Lynx Point USB Enhanced Host Controller #1
FireWire/1394 Controller 1 : 13330 XIO2213A PCI Express to 1394b OHCI with 3-Port PHY
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Intel(R) Ethernet Connection I217-V (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 6.8
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