Question about Avid warranties (purchasing a used S3)

[Marcel Risberg]

Where can I learn about Avid warranties and service organization? Is it specific to various countries or is it worldwide in general?

The thing is: I might go and buy a used S3. The original and authorized seller though has gone out of business. Are warranties transferred? Is it still valid? .. I mean, how do I check? Is there a link / page?

Is there a service contract to subscribe to?

Most thankful for your input.

[albee1952]

Here's what I know:
Hardware(including S3) have a 1 year warranty(so a used S3 may be out of warranty already)
For the warranty to remain effective for the full year, the seller would need to; A-have the S3 registered. And B-provide a transfer of ownership document(providid by Avid).

Having said that, my best recommendation is to look for a great deal and not to expect any warranty at all.

[BScout]

https://www.avid.com/-/media/avid/fi...20190821184626

https://www.avid.com/legal/avid-prod...anty-documents

for hardware
https://www.avid.com/-/media/avid/fi...20190821184628

The S3 does not have a service contract. Only the higher up consoles do (S4 and S6)

[EddieJones]

Actually S3 (and Dock) have available support contracts. The S3 is $249 a year and the Dock $99. These cover return to base repairs.
0541-60111-15 Avid Advantage, S3 Extended Hardware Coverage Renewal
0541-60112-15 Pro Tools Dock, Extended Hardware Support Renewal

[Marcel Risberg]

Thank you, all three of you.
Lots of links to check out.
Really interested in upgrading from Artist Mix + Control to S3 + Dock.

Wish you a nice weekend.

[mattrixx]

Originally Posted by Marcel Risberg

Thank you, all three of you.
Lots of links to check out.
Really interested in upgrading from Artist Mix + Control to S3 + Dock.

Wish you a nice weekend.

S3 + Dock is great!! You'll love it.
Have a fantastic weekend too!!