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Old 12-20-2015, 10:45 AM
Focuret Focuret is offline
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Join Date: Mar 2012
Location: Chicago, USA
Posts: 211
Default "Pro Tools quit unexpectedly" nearly every time I try to open it. Any help/fixes?

Starting up PT10 is hit or miss for me. I'm on OS X 10.8. Most of the time when I start it up it crashes, says "Pro Tools quit unexpectedly" and gives me this Problem Detail and System Configuration message:

Quote:
Process: Pro Tools [413]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.10.613 (10.3.10d613)
Code Type: X86 (Native)
Parent Process: launchd [197]
User ID: 504

Date/Time: 2015-12-20 12:36:01.563 -0600
OS Version: Mac OS X 10.8.5 (12F2560)
Report Version: 10

Interval Since Last Report: 168422 sec
Crashes Since Last Report: 28
Per-App Interval Since Last Report: 125 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0444E0EB-D6A4-DED9-FB3E-B00908721DAB

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000002a59fe8

VM Regions Near 0x2a59fe8:
MALLOC metadata 0000000002a4e000-0000000002a59000 [ 44K] rw-/rwx SM=PRV
--> MALLOC guard page 0000000002a59000-0000000002a5a000 [ 4K] ---/rwx SM=NUL
__TEXT 0000000002a5a000-0000000002a6a000 [ 64K] r-x/rwx SM=COW /Library/Application Support/Avid/*/Digitrace.framework/Versions/A/Digitrace

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.digidesign.framework.ProTools 0x0d072510 MFortressHWBPEntryPoint_exit_mfort6317_ + 16838
1 com.digidesign.framework.ProTools 0x0d07aa4d MFortressHWBPEntryPoint_exit_mfort6317_ + 50947
2 com.digidesign.framework.ProTools 0x0d07cd4f MFortressHWBPEntryPoint_exit_mfort6317_ + 59909
3 com.digidesign.framework.ProTools 0x0d07cd6e MFortressHWBPEntryPoint_exit_mfort6317_ + 59940
4 com.digidesign.framework.ProTools 0x0d075f7a MFortressHWBPEntryPoint_exit_mfort6317_ + 31792
5 com.digidesign.framework.ProTools 0x0d0795c6 MFortressHWBPEntryPoint_exit_mfort6317_ + 45692
6 com.digidesign.framework.ProTools 0x0dfaf5a8 MFortressHWBPEntryPoint_exit_mfort6317_ + 15995486
7 com.digidesign.framework.DFW 0x00597af2 TCommandHandler::HandleSetupMenus() + 18
8 com.digidesign.framework.DFW 0x0058e5a3 TApplication::SetupTheMenus() + 195
9 com.digidesign.framework.DFW 0x00579870 TMenuManager::PerformMenuSetup(void (*)(void*), void*) + 96
10 com.digidesign.framework.DFW 0x0058e526 TApplication::SetupTheMenus() + 70
11 com.digidesign.framework.ProTools 0x0e8917c4 MFortressHWBPEntryPoint_exit_mfort6317_ + 25310330
12 com.digidesign.framework.ProTools 0x0e8939d2 MFortressHWBPEntryPoint_exit_mfort6317_ + 25319048
13 com.digidesign.framework.DFW 0x00597e2b TCommandHandler::PerformCommand(TCommand*) + 187
14 com.digidesign.framework.DFW 0x0059877f TCommand::Process() + 31
15 com.digidesign.framework.DFW 0x0058e22a TApplication::ProcessEvent(TEvent*) + 26
16 com.digidesign.framework.DFW 0x0058eb40 TApplication::WakeUp() + 64
17 com.digidesign.framework.DFW 0x006f4bbb TApplication::CreateNewOSApplication(void*, void*, void*) + 667
18 com.apple.HIToolbox 0x994ca9bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
19 com.apple.HIToolbox 0x99352394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
20 com.apple.HIToolbox 0x99351780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
21 com.apple.HIToolbox 0x993515ca SendEventToEventTargetWithOptions + 94
22 com.apple.HIToolbox 0x9938598e ToolboxEventDispatcherHandler(OpaqueEventHandlerCa llRef*, OpaqueEventRef*, void*) + 3108
23 com.apple.HIToolbox 0x9935283f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
24 com.apple.HIToolbox 0x99351780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
25 com.apple.HIToolbox 0x99365655 SendEventToEventTarget + 88
26 com.apple.HIToolbox 0x994ca0b7 ToolboxEventDispatcher + 82
27 com.apple.HIToolbox 0x994c9f79 RunApplicationEventLoop + 240
28 com.digidesign.framework.DFW 0x006fe0fb DFW_EventLoop::RunApplicationEventLoop() + 11
29 com.digidesign.framework.DFW 0x0058e2fd TApplication::Run() + 45
30 com.digidesign.framework.ProTools 0x0ead7dc1 MFortressHWBPEntryPoint_exit_mfort6317_ + 27695735
31 com.digidesign.framework.ProTools 0x0ead92e4 LaunchProTools + 1412
32 com.digidesign.ProTools 0x0000f277 0x1000 + 57975
33 com.digidesign.ProTools 0x0001037a 0x1000 + 62330
34 com.digidesign.ProTools 0x0000effd 0x1000 + 57341

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91f3c9ae kevent + 10
1 libdispatch.dylib 0x90523c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x905237a9 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x91f3980a semaphore_wait_trap + 10
1 com.digidesign.framework.digitrace 0x02a6098a digitrace_initialize + 10122
2 com.digidesign.framework.digitrace 0x02a650df DigiTraceIsActiveFunc + 1263
3 com.digidesign.framework.digitrace 0x02a65265 DigiTraceIsActiveFunc + 1653
4 com.digidesign.framework.digitrace 0x02a653c1 DigiTraceIsActiveFunc + 2001
5 libsystem_c.dylib 0x92e765b7 _pthread_start + 344
6 libsystem_c.dylib 0x92e60dce thread_start + 34

Continued...
When I click reopen it does the same thing for many many times before it finally just decides to start up. Anyone have idea what's going on and a fix?
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Intel HD Graphics 530 1536 MB | macOS Monterey | Avid HD Native Thunderbolt | Avid HD Omni | Pro Tools Ultimate | Avid Artist Control | Avid Artist Mix
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  #2  
Old 12-27-2015, 06:47 AM
Chief Technician Chief Technician is offline
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Join Date: Dec 2001
Location: NYC
Posts: 6,981
Question Re: "Pro Tools quit unexpectedly" nearly every time I try to open it. Any help/fixes?

What happens if you move all of your plug-ins (except the Mixer) to the unused folder? Pro Tools code is what crashes, though I do not see enough in the crash log to know why Pro Tools is crashing.
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Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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