Need Hybrid response code for authorization

[scenaria]

Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125

[tope d]

Originally Posted by scenaria

Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125

Checking on this and will get back to you.

Thanks!

[tope d]

Originally Posted by scenaria

Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125

I’ve just checked and the support team already sent an email
Might be in your spam or junk folder.
Pasting it below
Hi Steve,

Thank you for contacting AVID.

We regret to inform you that Avid already ended it's support for System 5 on 3/31/2021.
[https://avid.secure.force.com/pkb/ar...nd-of-Support]

You may check about Euphonix System 5 Hybrid Installation & Configiration from the link below:
http://apps.avid.com/installguides/I...E%20PC254H.pdf

[EddieJones]

Originally Posted by scenaria

Can someone from avid support assist?

I opened a case file but it was closed by Avid.

I had to reinstall an updated emix and converted a 264 into a
264D. Hybrid authorization code is needed for the app.

Case number is 04759125

Is this Steve Yost?

[EddieJones]

Originally Posted by tope d

I’ve just checked and the support team already sent an email
Might be in your spam or junk folder.
Pasting it below
Hi Steve,

Thank you for contacting AVID.

We regret to inform you that Avid already ended it's support for System 5 on 3/31/2021.
[https://avid.secure.force.com/pkb/ar...nd-of-Support]

You may check about Euphonix System 5 Hybrid Installation & Configiration from the link below:
http://apps.avid.com/installguides/I...E%20PC254H.pdf

Tope, we still have the server running to generate these codes, so you can send them to me and I'll deal with them. Thanks Eddie