Always having to force quit Pro Tools

[Ben Jenssen]

For me, after upgrading from a M1 mac mini w/Big Sur in february, to the system in my signature, and running PT23.3 natively since march, any crash or problem with quitting has stopped.

[Ed Douglas]

I tend to run large Sound FX edit sessions with 600 or so tracks and the full season of a series with an elements library at the end of the timeline. It's a full house.

When closing a session PT 2022.10 through 2023.6 will hang for around 8 mins at the second to last stage "Closing Session….. Clip List".

The final stage "Closing Session….. Audio File Catalog" is but a blip.

I often save the session and just force quit protools to avoid the wait... the session seems to open again with out errors.


This doesn’t happen with smaller sessions.

Anyone else experiencing this?

E>

[fork-media]

yes - I'm getting a 'several minute' wait on closing session - with that message,.

really slowing me down today as I'm jumping around using matchbox..

if I force quite it takes a while to restart Protoolls - so no easy win

[weezul]

Closing Session.... Audio File Calalog

back again on 2023.6 :'(

[marianna]

Originally Posted by Rich Breen

Yup - Mac Studio/Ventura/2022.12 (rosetta); PT crashing pretty reliably on quit, but otherwise stable. I have not tried to troubleshoot yet as all works fine otherwise, but will in the next few weeks. If I find anything out I'll post.

Rich,

I'm going to create a case on this for you.... so tech can start to look into reproducing it to fix. thanks for the spec's.

The rest on this.. I will go thru the whole thread and create cases for peeps who obviously have the issue so we can figure this out.

Marianna

[EmilILönneberga]

Something I noticed on several systems. The longer PT runs, the more likely it'll crash during quitting. I don't see it when I just work for one or two hours, but If I never quit it during the day, It'll crash at the end of the shift.

[marianna]

Originally Posted by ChrisL

I'm having to force quit so many times, at least once an hour due to spinning wheel of death that never resolves. Sometimes it seems to be induced by changing trying to change the output of a track, other times, it's right after pressing stop when recording audio. Other times, it just happens unexplainably. And it is driving me absolutely insane. I'm beginning to thing that templates using routing folders might be a possible culprit, but I haven't been able to confirm that yet. I am also suspecting elastic audio, but can't confirm that either.

Maco OS 12.4, M1 Ultra, PT 2022.12.

Hi Chris... I have a case going for this so hopefully between all the force quit peeps, they can figure this out.

Case # 04642790

Marianna

[marianna]

Originally Posted by Marc Hudson

Same issue here. Mac Studio / Monterey 12.6.3 / PT Studio 2022.12. I haven't nailed down a exact length of time, but definitely happens after Pro Tools has been running for longer sessions, not when I open Pro Tools for a short bit. Freeze / beachball on quit, even if I've already closed out the session before quitting.

Hey Marc....

Created a case for you.... 04642799. -- might want to update your spec's on your profile. Thanks for including them in the post.

Marianna

[atticmike]

Originally Posted by audiogamble

Has anyone else been experiencing lately that they're always having to force quit Pro Tools on a Mac? I'm on 2022.12, with macOS 12.6.3 . M1Max MacBook Pro . I am having the exact same problem on an M1 MacBook Air.

It's usually fine if I've been working for under an hour or so. But after any extended period of having the application open, I'll need to force quit when I want to close pro tools.

It's a minor annoyance if anything, but I'm curious if anyone else is having the problem.

I'm on Windows and had the same issue with this sadly. However, I've done a fresh system setup recently and the issue is gone so far but I've yet to do a very busy session again.

From what I can tell is that this happens with sessions that have lots of insets and general more than a few plugins activated.

Seems to be an issue of closing down resources on running tracks?

[Tobias Eichelberg]

I experience the same behavior - work all day on a session, then Pro Tools will hang when I try to quit.

I'm on a late 2019 Xeon/Intel Mac Pro - so it's not just the Apple Silicon users affected.