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Old 07-20-2020, 10:21 AM
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creativecontrol creativecontrol is offline
Join Date: Nov 2007
Location: Madison, WI
Posts: 1,082
Default Re: DADman disconnects

The Pro Tools memory error is usually spot on that in fact you are quite low on memory. You can easily interrogate your computer and apps by running activity monitor from the Applications / Utilities folder.

Regarding the disconnection, I think we are in need of more data. It doesn’t seem to be heat related so - under what circumstances does it happen?

Launching Pro Tools?
Quitting Pro Tools?
Changing Sample Rates?
Adding additional network devices?
Is it correlated with a CPU error in PT?

Any other breadcrumbs you can provide would be most appreciated.


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Jeff Komar
Applications Specialist, Pro Audio
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Old 07-25-2020, 03:59 PM
pjcartwright pjcartwright is offline
Join Date: May 2012
Location: Los Angeles
Posts: 6
Default Re: DADman disconnects

The only consistent thing seems to be that it starts happening and gets gradually worse and worse the longer I have a session and the dadman software open. It eventually get to the point where it is more often disconnected than connected. Shutting both pro tools and dadman down and restarting the computer seems to "reset" it, and I can work for a while again without issues.

I got a passive network switch and some new cabling today, we'll see if that helps
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Old 07-26-2020, 04:22 AM
pjcartwright pjcartwright is offline
Join Date: May 2012
Location: Los Angeles
Posts: 6
Default Re: DADman disconnects

The problem persists, and in fact it seems like it may be worse.

I'm sitting here watching it disconnect at irregular intervals of no longer than 30 seconds. Also something which I don't think was the case initially, I can now no longer mute or unmute my mains when dadman is disconnected, even using the button on the ront of the mtrx. This is genuinely disruptve and very frustrating. Perhaps I got a bad unit?
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