Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S4/S6

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-26-2017, 10:57 AM
Bydy Bydy is offline
Member
 
Join Date: Jun 2008
Location: Oak Park, CA
Posts: 43
Default S6 Waveform issues

I am having an issue with waveforms that has arisen on our latest show. I have tracks provided by two different sound fx editors that get imported into a template, making for a pretty large session. Waveforms on the S6 display modules frequently stop responding. They will either continue to scroll when the transport has stopped or changed direction or they won't scroll at all.

Has anybody else seen this or do you have any suggestions?

Thanks

Mac Pro
OS 10.10.5
Pro Tools 11.3.2 HDX2
S6 v2.2
Reply With Quote
  #2  
Old 07-26-2017, 03:56 PM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Avid
 
Join Date: Nov 2007
Location: Madison, WI
Posts: 2,232
Default Re: S6 Waveform issues

Greetings,

Can you please give us some more details on the issue. Is this only happening is super large sessions? Is this a new issue - which follows a change to OS, PT or S6 versions?

Are you using the DHCP server in the Master Module or an external DHCP server?

Do you have multiple Ethernet and Wireless networks connected?

thanks,



Jeff
__________________
Jeff Komar
Solutions
S6 FAQ
MTRX FAQ
Reply With Quote
  #3  
Old 07-26-2017, 07:49 PM
Bydy Bydy is offline
Member
 
Join Date: Jun 2008
Location: Oak Park, CA
Posts: 43
Default Re: S6 Waveform issues

Jeff,

It is only happening in the very large sessions that we are mixing now. We had these same track counts in the first season of this show without having any waveform issues. There has been no change to OS, PT or S6 in that time.

We are using the Master Module DHCP server, only the one ethernet port is connected on the Master Module from the switch inside the frame.

We have both ethernet ports in use on the workstations. The first port is the S6 network as well as the Satellite network. The second port is our "dark" production network. No wireless in use, no internet either.

Thanks for your help,
Eddie
Reply With Quote
  #4  
Old 07-26-2017, 08:02 PM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Avid
 
Join Date: Nov 2007
Location: Madison, WI
Posts: 2,232
Default Re: S6 Waveform issues

With these very large sessions are you seeing warnings on the Workstation page for excessive memory, CPU or network errors? This will also be reflected on the graphs page.


Jeff


Sent from my iPhone using Tapatalk
__________________
Jeff Komar
Solutions
S6 FAQ
MTRX FAQ
Reply With Quote
  #5  
Old 07-27-2017, 09:21 AM
Bydy Bydy is offline
Member
 
Join Date: Jun 2008
Location: Oak Park, CA
Posts: 43
Default Re: S6 Waveform issues

attached is a picture of that page. The icon for the system in question has the yellow exclamation in it most of the time. This is the "normal" state even with smaller sessions open. maybe a switch issue?

Thanks
Attached Images
File Type: jpg IMG_1495.JPG.jpg (24.7 KB, 0 views)
Reply With Quote
  #6  
Old 07-27-2017, 09:38 AM
creativecontrol's Avatar
creativecontrol creativecontrol is offline
Avid
 
Join Date: Nov 2007
Location: Madison, WI
Posts: 2,232
Default Re: S6 Waveform issues

Please send us the S6 and WSControl log files and we will investigate.

http://avid.force.com/pkb/articles/e...g/S6-Log-Files


[email protected]


thanks,


Jeff


Sent from my iPhone using Tapatalk
__________________
Jeff Komar
Solutions
S6 FAQ
MTRX FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Losing Audio Data and Waveform Rendering Issues nathanaelj83 Pro Tools 10 4 10-08-2013 02:59 PM
Can't See Waveform Grant26 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 12 03-06-2010 02:13 PM
Calculate waveform - where are waveform views stored? levelaudio 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 02-11-2010 07:18 AM
Waveform BasilF 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 03-25-2009 02:08 PM
003r core audio spdif mirroring & 7.4 waveform issues dkstudios 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 02-15-2008 02:11 PM


All times are GMT -7. The time now is 12:50 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com