|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
'Quick Start Menu' problem.
This is only my 2nd post so please be patient. I've had a problem with the 'Quick Start Menu' in Protools SE for quite some time now and it's stopped me from being able to access and work in my sessions. All the files are there but the Quick Start Menu doesn't load properly. I moved my gear from one corner of the room to the other (Everything was saved and shut down correctly) but once I reconnected I get a blank 'Quick Start Menu'. I've uninstalled and reinstalled Protools SE. I've reinstalled the 'Fast Track C600 interface software, I've updated all pug ins and adobe flash player but nothing is working. I fear there may be something wrong with the interface but desperately need some advice. Apologies if there is an existing thread for this. I searched but found nothing. One thing to note, I have been able to open a session by going straight to the file. Also, once the quick start menu is open, I have to force quit to close it. Here's a pic. Thank you.Screen Shot 2016-12-04 at 2.36.33 pm.jpg
__________________
Scotty aka 28-if iMac 2.9 GHz Intel Core i5 8G RAM OS X 10.9.5 Fast Track C600 Protools SE V8.0.3 |
#2
|
|||
|
|||
Re: 'Quick Start Menu' problem.
Part of your problem is PTse8.03 was never updated to run on OSX 10.8.5; the latest approved OSX was 10.7.x See this page: http://avid.force.com/pkb/articles/en_US/FAQ/en417171#msr
Once you get outside of Avid compatibility specs expect issues like this. Let me speculate on something - did you originally have a lower version of OSX and did an in-situ upgrade to ML? That's never a good idea even though Apple says to do it that way. Always do a clean install of everything on an operating system upgrade and that means not using Migration Assassin (Assisstant) to bring things back in. As to forum placement - there's two possibilities you could have posted - this forum and there's one for 'legacy' PT versions so either place would be cool. |
#3
|
||||
|
||||
Re: 'Quick Start Menu' problem.
Hi, welcome to the community.
I'm afraid you need to upgrade as PT8 isn't compatible with your operating system.
__________________
Janne What we do in life, echoes in eternity. |
#4
|
|||
|
|||
Re: 'Quick Start Menu' problem.
Are you saying that there are no patches or anything that will enable my PT8 to work with OS X 10.9.5? Its been working fine since 2013.
__________________
Scotty aka 28-if iMac 2.9 GHz Intel Core i5 8G RAM OS X 10.9.5 Fast Track C600 Protools SE V8.0.3 |
#5
|
|||
|
|||
Re: 'Quick Start Menu' problem.
Quote:
__________________
Scotty aka 28-if iMac 2.9 GHz Intel Core i5 8G RAM OS X 10.9.5 Fast Track C600 Protools SE V8.0.3 |
#6
|
|||
|
|||
Re: 'Quick Start Menu' problem.
That's right. How'd you even get it to install on OSX 10.9.5 unless you did the OSX upgrade like I wrote about previously. You never answered that question. Wait a minute - what OSX version do you actually have on your computer? Your sig file says OSX 10.8.5 and now you're saying OSX 10.9.5. Either way your PT won't work correctly if at all with the OSX version(s) you have on your computer.
Last edited by musicman691; 03-23-2017 at 01:11 PM. |
#7
|
|||
|
|||
Re: 'Quick Start Menu' problem.
Quote:
__________________
Scotty aka 28-if iMac 2.9 GHz Intel Core i5 8G RAM OS X 10.9.5 Fast Track C600 Protools SE V8.0.3 |
#8
|
|||
|
|||
Re: 'Quick Start Menu' problem.
Quote:
Sorry but you're going to have to get your hands dirty and dig into what's on your machine and how to make things work. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Windows 10 Start menu | jglunt2112 | Pro Tools 12 | 6 | 07-19-2016 07:47 AM |
PT10 delays after quick start menu??? | mmcl | Pro Tools 10 | 0 | 08-28-2012 09:40 PM |
pt se (mobile pre 2nd gen) quick start interface problem | nada | Pro Tools SE and Essential (Mac) | 3 | 11-16-2010 08:14 AM |
PT 7 LE, Start menu appearing? | mhayes | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 81 | 01-17-2007 01:22 PM |
MOVIE MENU - QUICK TIME WITH WINDOWS ? | shoonyaah | General Discussion | 1 | 08-10-2003 01:48 PM |