Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire and USB Audio Interfaces (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-15-2017, 07:00 PM
JamesDublin JamesDublin is offline
Member
 
Join Date: Feb 2017
Location: Toronto
Posts: 5
Default Need help - Audient iD14 interface

Hello!

My MacBook Pro died today so I installed Pro Tools 10 on an older MacBook (2 GHz Intel Core Duo) and it is running successfully but will not show my Audient iD14 interface.

Mac system preferences show it but not Pro Tools.

I would GREATLY appreciate any help!

Thank you,

James
Reply With Quote
  #2  
Old 02-15-2017, 08:31 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 8,836
Default Re: Need help - Audient iD14 interface

Hi James and Welcome to the Community

I assume you have downloaded and installed the iD14 drivers for Mac

When you launch PT10 try holding down the N key until you get a popup window and choose your iD14 interface there and see if that helps.
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB
Reply With Quote
  #3  
Old 02-15-2017, 08:35 PM
JamesDublin JamesDublin is offline
Member
 
Join Date: Feb 2017
Location: Toronto
Posts: 5
Default Re: Need help - Audient iD14 interface

Hey Southsidemusic,

Thanks for the reply! Will try that now...

No drivers available for the interface, only firmware. Hopefully this works!'

James
Reply With Quote
  #4  
Old 02-15-2017, 08:48 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 8,836
Default Re: Need help - Audient iD14 interface

Quote:
Originally Posted by JamesDublin View Post
Hey Southsidemusic,

Thanks for the reply! Will try that now...

No drivers available for the interface, only firmware. Hopefully this works!'

James
Of course you need the drivers for mac. Firmware updates is only for the internal controller in the interface, nothing that connects anything on Mac or Win.

Both Mac and Win needs the drivers to work.

Check here and download and install the driver for OSX
https://audient.com/products/audio-i...d14/downloads/
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB
Reply With Quote
  #5  
Old 02-15-2017, 09:03 PM
JamesDublin JamesDublin is offline
Member
 
Join Date: Feb 2017
Location: Toronto
Posts: 5
Default Re: Need help - Audient iD14 interface

Darn it - no luck.

The "N" trick worked and I was able to select the Audient USB interface but once PT finished loading, it still wouldn't show it as an input in the channel.

Any more suggestions??

I truly appreciate the help!

James
Reply With Quote
  #6  
Old 02-15-2017, 09:09 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 8,836
Default Re: Need help - Audient iD14 interface

Quote:
Originally Posted by JamesDublin View Post
Darn it - no luck.

The "N" trick worked and I was able to select the Audient USB interface but once PT finished loading, it still wouldn't show it as an input in the channel.

Any more suggestions??

I truly appreciate the help!

James
Yes read my post above with the drivers you need to install.
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB
Reply With Quote
  #7  
Old 02-15-2017, 09:38 PM
JamesDublin JamesDublin is offline
Member
 
Join Date: Feb 2017
Location: Toronto
Posts: 5
Default Re: Need help - Audient iD14 interface

Checked that earlier today (thanks for the link!)

Unfortunately, the older MacBook I'm using won't let me run either - driver and firmware.
Reply With Quote
  #8  
Old 02-15-2017, 10:08 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 8,836
Default Re: Need help - Audient iD14 interfacee

Quote:
Originally Posted by JamesDublin View Post
Checked that earlier today (thanks for the link!)

Unfortunately, the older MacBook I'm using won't let me run either - driver and firmware.
Then i don't think you can use that interface at all on that Mac.

An interface need drivers and if they aren't installed the interface won't be seen inside PT, hence no sound. Macbook you have saw the USB protocol of the iD14 but that isn't enough, you need to install drivers.

What OSX is on that Macbook?
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB
Reply With Quote
  #9  
Old 02-15-2017, 10:16 PM
JamesDublin JamesDublin is offline
Member
 
Join Date: Feb 2017
Location: Toronto
Posts: 5
Default Re: Need help - Audient iD14 interface

Running 10.6.8

I'm afraid you're right - gonna need a different interface.

Ugh.
Reply With Quote
  #10  
Old 02-15-2017, 10:34 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 8,836
Default Re: Need help - Audient iD14 interface

Quote:
Originally Posted by JamesDublin View Post
Running 10.6.8

I'm afraid you're right - gonna need a different interface.

Ugh.
Why not run internal soundcard for now as that Mac won't run very well when you start using a few tracks and plugins. Its gonna throw up errors and you will pull your hair out

Just use the internal audio until you get a new computer which is a better purchase than an interface that actually runs on that Macbook. IMHO of course.

Whatever you do Best Of Luck.
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT12 & Audient ID14 incompatible? Fezzter Pro Tools Software (Win) 7 01-09-2017 12:06 PM
Audient iD22 - Excellent interface for sale! booter Buy & Sell 2 12-29-2016 02:46 PM
Crazy audio glitches using Audient interface with El Capitan and PT 12? weezerboy Pro Tools Software (Mac) 0 03-03-2016 03:37 PM
Audient id14 Interface & Great River Pre-amp i/o jortiz7 Pro Tools 11 Discussion 7 12-16-2015 03:02 PM
Best Interface for Audient ASP-8024 Raganok Pro Tools Software (Mac) 1 05-12-2011 06:04 PM


All times are GMT -7. The time now is 10:30 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com