Protools 8 Freezes at "Creating Dae Objects" upon Launch?

[MythMuzik]

I just got the 003 rack yesterday. i cant get this thing to launch in protools. It freezes at "Creating DAE Objects" trying to run Pt LE. Any Ideas?

Does your 003 do this upon turning on? it creates some sort of pop sound then the button lights flash once and turns off and then another pop and then all unit lights comes on? is this normal?

Windows Vista home premium.
Motherboard GF7100PVT-M3
Intel Core 2 Duo E8400 processor 3.0Ghz
Firewire SIIG FireWire 2-Port PCIe (NN-E20012-S2)
Seagate SATA 3.5 7200rpm

[TOM@METRO]

The one I have seen work without a hickup is here. It is however PCI. Why not go here and post a Sandra report on your system?

[MythMuzik]

nothing worked. im guessin the problem could be the firewire card or maybe the motherboard.

[TOM@METRO]

Yes, boards with non-Intel chipsets have been a source of frustration.

[MythMuzik]

the motherboard has a nvidia chipset not intel. you think thats the problem?.. it doesnt any anything about non-intel chips to be a problem on their site?

i read about the PCIE firewire card im using and it says its compatible in digi site.

[JMS40]

Here are some past reply's from Digi on this issue:

From this thread.

DigiTechSupt
Administrator

Tom pretty much nailed it - mixed chipset/processor combinations are definitely problematic. If you have an Intel processor you should get a motherboard with an Intel chipset.

And this thread.

DigiTechSupt
Administrator

That is most likely the problem - you have an incompatible processor/chipset combination. With an Intel processor, you must have an Intel chipset on the motherboard.

[MythMuzik]

ok i tried loading the PT 8 on my lenovo laptop which has a intel chipset, same problem!! cant be the motherboard/nvidia on my desktop anymore.

i guess only digi support can help with this now.

[JMS40]

Originally Posted by MythMuzik

ok i tried loading the PT 8 on my lenovo laptop which has a intel chipset, same problem!! cant be the motherboard/nvidia on my desktop anymore.

Your logic is flawed. The problem with your first computer was likely the chipset problem or, at the very least, a contributor.
You have heard this from both the users here and Digidesign. Not making this stuff up. The mixed chipset is a BIG deal.

Now we have a new system with no information...
Have you verified that the Lenovo has compatible hardware?

Let me also politely point out that, expecting to get Digi's attention here could be frustrating for you. This is the Users forum, not Tech support.
They are very helpful here, but they don't read and reply to every post. If you have to have personalized service, you need to contact Digi directly.

[MythMuzik]

Originally Posted by JMS40

Your logic is flawed. The problem with your first computer was likely the chipset problem or, at the very least, a contributor.
You have heard this from both the users here and Digidesign. Not making this stuff up. The mixed chipset is a BIG deal.

Now we have a new system with no information...
Have you verified that the Lenovo has compatible hardware?

Let me also politely point out that, expecting to get Digi's attention here could be frustrating for you. This is the Users forum, not Tech support.
They are very helpful here, but they don't read and reply to every post. If you have to have personalized service, you need to contact Digi directly.

two different systems (laptop, desktop) cant have the same problem with different chipsets where one is intel, the problem gota exist some where else. i will call digi personally monday. and i feel they do need to reply to post when a customer needs help. here is more info the system.

Lenovo pc laptop. vista home premium
Processor: intel pentium dual CPU T2370 @ 1.73 GHz
Ram: 2.00 GB
Intel 965 Express Chipset Family

[The Weed]

JMS,

Guess he doesn't understand that DUC means Digidesign Users Conference.

Or what posting a Sandra report means.

Or how much help is equated with attitude.

Some people's kids!

Cheers,