PT Restarts after Exiting, Endless Loop...?

[ChuckS]

Already a couple of threads about this.
http://duc.avid.com/showthread.php?t...hlight=restart

[Jordan_J]

Originally Posted by guitardom

This has been pretty well resolved back to the Ilok driver. It has been advised to roll back.

Can you, please, provide a link where this issue has been discussed and resolved?

Thanks a lot in advance!

[Elfuello]

Without solution and only one post, sorry. ;-)

[Jordan_J]

Originally Posted by ChuckS

This happens here also. In the event viewer, the crash references ucrtbase.dll which is a Windows Visual C++ runtime file. So basically any plug/module/etc written in C++ could be causing the crash. Another side issue of this is that it creates crash dumps every time you exit PT so there could be gigabytes of dumps accumulating if you don't use a cleaner app. Check here for files: C:\Users\~yourusername\AppData\Local\CrashDumps

Thing is that even if you don't get the restart issue, PT is still crashing on quit and creating crash dumps on exit. Anyone any good at reading those may be able to isolate the issue.

Check this thread out:

https://superuser.com/questions/1397...o-ucrtbase-dll

I will try to resolve it as explained here.

P.S. Reinstalled the Windows 10 SDK (26624) but it didn't resolve the issue.

Also checked for crash reports - I don't have any since 2018! It seems that Pro Tools doesn't crash. At least the crash reports suggest that. How to fix this?!

[Jordan_J]

PROBLEM SOLVED!

The problem really is the iLok driver.

I uninstalled the latest iLok driver that I had currently in use.

Went to https://www.ilok.com/#!resource/legacy and downloaded the legacy version installer LicenseSupportInstallerWin64_v2_4_8_r37293.zip

Installed it and PROBLEM SOLVED!

Thanks a lot for the tip @guitardom!

[deanrichard]

I'm glad that solved your problem, but why on earth should you need to use a legacy iLok driver to keep your application from restarting? That is some really weird behavior, and hopefully Avid will have that one fixed.

Originally Posted by Jordan_J

PROBLEM SOLVED!

The problem really is the iLok driver.

I uninstalled the latest iLok driver that I had currently in use.

Went to https://www.ilok.com/#!resource/legacy and downloaded the legacy version installer LicenseSupportInstallerWin64_v2_4_8_r37293.zip

Installed it and PROBLEM SOLVED!

Thanks a lot for the tip @guitardom!

[Elfuello]

Latest iLok driver makes the problem!

1) Uninstall PACE (iLok Manager) from you Windows Aplications

2) Install iLok (Pace) driver 2.4.8 (x64):
http://installers.ilok.com/iloklicen...4_8_r37293.zip

3) Restart system.

Now my Pro Tools 2019.6 has no problems.
CHEERS!

[grayter1]

Originally Posted by Elfuello

Latest iLok driver makes the problem!

1) Uninstall PACE (iLok Manager) from you Windows Aplications

2) Install iLok (Pace) driver 2.4.8 (x64):
http://installers.ilok.com/iloklicen...4_8_r37293.zip

3) Restart system.

Now my Pro Tools 2019.6 has no problems.
CHEERS!

Just did this and it worked.

tg

[Jordan_J]

Originally Posted by deanrichard

I'm glad that solved your problem, but why on earth should you need to use a legacy iLok driver to keep your application from restarting? That is some really weird behavior, and hopefully Avid will have that one fixed.

That's the question that we're all trying to figure out.

Hopefully iLok will fix it with a soon update!

[jehjinho]

really?

I did the rollback and now my pro tools 2019.6 requires a newer version of licence support software in order to run...

so, no solution here...