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  #1  
Old 01-15-2013, 03:23 AM
Balta Balta is offline
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Default D.Show Sidecar malfunction

Hi

I have a strange issue with the sidecar of our D-Show. with one of our FOH Racks it starts normally with the other rack remains in stand-by mode and it´s not recognized by the system.
Evry Help Welcome
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  #2  
Old 01-15-2013, 12:25 PM
Sheldon Radford's Avatar
Sheldon Radford Sheldon Radford is offline
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Location: Mountain View, CA
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Default Re: D.Show Sidecar malfunction

Hi,

If the only thing that changes between systems is the FOH Rack then that's the place to focus. This assumes the FOH Link cable is the same, and the D-SHow Main unit is the same.

Start by checking all cables inside the FOH Rack, including those connecting the local IO cards to the DSP engine cards. Reseat these connections, and see if that helps. If not, the problem may be on the umbilical card that contains the big multi pin FOH Link connector.

Check the FOH Link connector and cable, to ensure there are no bent/missing pins or contacts. If that checks out ok, there may be a connection loose on the umbilical card itself. This is a more involved procedure, so you should contact either your local VENUE service/support center for assistance, or the Avid support team: venuesupport(at)avid(dot)com.

Sheldon
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  #3  
Old 01-16-2013, 08:09 AM
Balta Balta is offline
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Default Re: D.Show Sidecar malfunction

Hi Sheldon

Thank for your help.

I am also in contact with the support that give me the same directions and send me a few instructions to try.

I post the results soon as possible.

Balta
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  #4  
Old 04-01-2019, 08:42 AM
john youker john youker is offline
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Join Date: Jan 2014
Location: Dayton
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Default Re: D.Show Sidecar malfunction

Hey guys,
I have a bad Umbilical cable. The folks who are repairing it need help in taking it apart. It is Avid Part No. 9940-31606-00.
Thanks for any help.

John Youker
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  #5  
Old 04-08-2019, 02:21 AM
Kristo Kotkas's Avatar
Kristo Kotkas Kristo Kotkas is offline
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Location: Tallinn, Estonia
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Default Re: D.Show Sidecar malfunction

Quote:
Originally Posted by john youker View Post
Hey guys,
I have a bad Umbilical cable. The folks who are repairing it need help in taking it apart. It is Avid Part No. 9940-31606-00.
Thanks for any help.

John Youker
Not sure if it is a serviceable cable, of course anything could be repaired in theory but I don't think this one is officially reparable. You can always discuss this with Live Sound support
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My AVID:
  • Room A > HD4Accel PCI-CustoMac / 192D / PTHD10 / 2 x Artist Mix / Artist Control
  • Room B > HD3Accel PCI-CustoMac / 192D / PTHD10 / 2 x Artist Mix
  • Big Live > VENUE Profile 48/24 + 2nd Snake card, IOx, FWx, HDx, PQ Rack, 8 x PQ Controllers
  • Small Live > S3L-32 + Mac Mini - two systems - combined one 64/32 FOH / Mon setup
  • On stage > Pro Tools on laptop with variety of M-Audio boxes
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