Pt 2020.12 no video playback

[Sonoman]

HI! I'm in desperation. Have to make some tweaks in my system. I've been mixing in a pretty old Protools 12.4 HD without any problems but now in my PT2020.12 Native rig I cant get the same videos that Iwas using toplay. I see the previews track but the video track is black.
I've tried to change filename just in case, tried to reencode to MXF, DNxHD, and MP4 (h.264), did the delete a file in a folder thing... everything.
I'm so .... frustrated...
Please help.
TIA.

[Sonoman]

My main rig is on Mojave and my Macbook on Catalina.
Neither plays none of the suggested formats......

[Manu101]

If you are using a dedicated video card (AJA or Blackmagic), try reinstalling the driver

[cwsand]

Originally Posted by Sonoman

HI! I'm in desperation. Have to make some tweaks in my system. I've been mixing in a pretty old Protools 12.4 HD without any problems but now in my PT2020.12 Native rig I cant get the same videos that Iwas using toplay. I see the previews track but the video track is black.
I've tried to change filename just in case, tried to reencode to MXF, DNxHD, and MP4 (h.264), did the delete a file in a folder thing... everything.
I'm so .... frustrated...
Please help.
TIA.

I had the same issue and my solution (or workaround) was to re-encode the video to Apple ProRes using the latest version of Compressor. Kind of a pain.

[Sonoman]

Originally Posted by Manu101

If you are using a dedicated video card (AJA or Blackmagic), try reinstalling the driver

HI!
No dedicated card...
Thanks!

[Sonoman]

Originally Posted by cwsand

I had the same issue and my solution (or workaround) was to re-encode the video to Apple ProRes using the latest version of Compressor. Kind of a pain.

I think I've tried ProRes... I think this guys sent me a ProRes file but... i'll check again.
By now I've got Video Slave 4 Demo to work (and i'll work for 14 days) so I think I can manage... but.. kinda pain in the a** over and over....
Thnks!

[Sonoman]

Originally Posted by cwsand

I had the same issue and my solution (or workaround) was to re-encode the video to Apple ProRes using the latest version of Compressor. Kind of a pain.

OK. Tried ProRe and it displays video in the video windows in my Macbook, bug not on my main rig... I want to cry...

[cwsand]

Originally Posted by Sonoman

OK. Tried ProRe and it displays video in the video windows in my Macbook, bug not on my main rig... I want to cry...

I should have elaborated. My original files were ProRes, but I had to re-encode them as ProRes using the latest Compressor. I really don't know what the issue is, but the new files will play in Pro Tools 2020.

[flautista]

Originally Posted by Sonoman

HI! I'm in desperation. Have to make some tweaks in my system. I've been mixing in a pretty old Protools 12.4 HD without any problems but now in my PT2020.12 Native rig I cant get the same videos that Iwas using toplay. I see the previews track but the video track is black.
I've tried to change filename just in case, tried to reencode to MXF, DNxHD, and MP4 (h.264), did the delete a file in a folder thing... everything.
I'm so .... frustrated...
Please help.

TIA.

Did you check video engine in Set up
What OS are you

[originalscottyg]

If I recall correctly, there was an issue at one point with illegal characters in any file or path connected to the video files all the way up to the drive name. This included any foreign language that would contain any accented characters. Might be worth looking into.