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  #1  
Old 08-14-2010, 09:26 PM
manasou manasou is offline
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Join Date: Aug 2010
Location: usa
Posts: 5
Default Help, pro-tools quitting unexpectedly.

I just installed Pro-tools M-Powered Essential version 8.02 onto my Macbook, but it keeps quitting unexpectedly when I try to start the program. Not sure what may be the cause. I'm fairly a newbie when it comes to these kinds of things.

Eerrrr, I'll make another post on my report.
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  #2  
Old 08-14-2010, 09:28 PM
manasou manasou is offline
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Join Date: Aug 2010
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Posts: 5
Default Re: Help, pro-tools quitting unexpectedly.

Here is my report:

Process: Pro Tools M-Powered Essential [1569]
Path: /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/MacOS/Pro Tools M-Powered Essential
Identifier: com.digidesign.ProToolsES
Version: 8.0.2x75 (8.0.2f75)
Code Type: X86 (Native)
Parent Process: launchd [157]

Interval Since Last Report: 419 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 18 sec
Per-App Crashes Since Last Report: 5

Date/Time: 2010-08-14 23:16:46.988 -0500
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: A458395A-DC36-4D05-B86A-E24E5C5F0963

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0x90549e42 __kill + 10
1 libSystem.B.dylib 0x905bc23a raise + 26
2 libSystem.B.dylib 0x905c8679 abort + 73
3 libstdc++.6.dylib 0x9292e005 0x928e6000 + 294917
4 libstdc++.6.dylib 0x9292c10c __gxx_personality_v0 + 1108
5 libstdc++.6.dylib 0x9292c14b std::terminate() + 29
6 libstdc++.6.dylib 0x9292c261 __cxa_throw + 101
7 ...gn.framework.CoreFoundation 0x0046112d virtual thunk to Cmn_Exception::~Cmn_Exception() + 1617
8 ...gn.framework.CoreFoundation 0x0045fa36 Cmn_AddExceptionContext(std::exception*, Cmn_ExceptionDescription*) + 164
9 ...gn.framework.CoreFoundation 0x004a55fc Sys_FileUtils::CreateFolder(Sys_FileLoc&) + 1098
10 ...gn.framework.CoreFoundation 0x0049886c Sys_FileLocUtils::GetUserLogsFolderLoc() + 566
11 ...gn.framework.CoreFoundation 0x004b837d Sys_Utils::SimulateKeyPress(ESys_VirtualKey, long, ESys_VirtualKeyEventType) + 4303
12 ...gn.framework.CoreFoundation 0x004b8645 Sys_Utils::Init() + 23
13 ...gn.framework.CoreFoundation 0x004a75ba Sys_Init::Init() + 74
14 com.digidesign.ProToolsES 0x00009fa9 0x1000 + 36777
15 com.digidesign.ProToolsES 0x00002792 0x1000 + 6034
16 com.digidesign.ProToolsES 0x000026b9 0x1000 + 5817

Thread 1:
0 libSystem.B.dylib 0x904dc2e6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9050e2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x9050fb33 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x95037d96 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x95037b76 TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x950689ac TimerThread + 74
6 libSystem.B.dylib 0x9050d155 _pthread_start + 321
7 libSystem.B.dylib 0x9050d012 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x904dc2e6 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9050e2af _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x9050fb33 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x95037d96 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x95037b76 TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x95068da6 DeferredTaskThread + 70
6 libSystem.B.dylib 0x9050d155 _pthread_start + 321
7 libSystem.B.dylib 0x9050d012 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x905c8639 ecx: 0xbffff07c edx: 0x90549e42
edi: 0xa00565b8 esi: 0x04dbc4cc ebp: 0xbffff098 esp: 0xbffff07c
ss: 0x0000001f efl: 0x00000282 eip: 0x90549e42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa0056880

Binary Images:
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0x323000 - 0x341fe3 libexpat.1.dylib ??? (???) <caa6d7f83f7e0a3fe26aa5904c6f98a9> /usr/lib/libexpat.1.dylib
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0x8b2000 - 0xa9cfff +com.digidesign.framework.DFW 8.0.2x75 (8.0.2f75) <b6b3b2cb279081f3fddcbabcd73e06f7> /Library/Frameworks/DFW.framework/Versions/A/DFW
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0xe7e000 - 0xf04fff +com.digidesign.framework.SystemLink 8.0.2x75 (8.0.2f75) <ee706e5136bef1365e2b1e0082c9ac41> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/SystemLink.framework/Versions/A/SystemLink
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0x38ca000 - 0x3bfdfef +com.digidesign.framework.FileFormat 8.0.2x75 (8.0.2f75) <0936b65ae7dd0085b3b27d7aa521e559> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/FFmt.framework/Versions/A/FFmt
0x3f89000 - 0x421fff3 +com.digidesign.framework.DAE 8.0.2x75 (8.0.2f75) <0201d8007321825f6deb871baa3efef5> /Library/Frameworks/DAE.framework/Versions/A/DAE
0x4504000 - 0x453eff3 +com.digidesign.framework.Sib 1.0 (1.0)
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  #3  
Old 08-14-2010, 09:29 PM
manasou manasou is offline
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Join Date: Aug 2010
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Posts: 5
Default Re: Help, pro-tools quitting unexpectedly.

<171ed79053dbc3870d5851a0cf03d608> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/Sib.framework/Versions/A/Sib
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0x48a8000 - 0x4a8cfe7 +libNeoAccessPro.dylib ??? (???) <cd1810f0b5c81befe3f1f3b43337ff11> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/libNeoAccessPro.dylib
0x4b40000 - 0x4bfeff7 +libOMFToolkit.dylib ??? (???) <f472f21491c3bcab7e3b6bd9855c110a> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/libOMFToolkit.dylib
0x4c16000 - 0x4c2ffff +libTrns.dylib ??? (???) <832627b24f9e1e6874debc02959854d1> /Applications/DigiDesign/Pro Tools/Pro Tools M-Powered Essential.app/Contents/Frameworks/libTrns.dylib
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0x937d6000 - 0x93e76fe3 com.apple.CoreGraphics 1.409.3 (???) <25dceb14af3455b768f56e8765ecf3ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x93e77000 - 0x93eb6fef libTIFF.dylib ??? (???) <d4bcc9b9c508e53849d2d46bb6900922> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x93f26000 - 0x93f41ffb libPng.dylib ??? (???) <0d6b991afc831ea06f2958e5933d33dd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x93f42000 - 0x940feff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x940ff000 - 0x940ffffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94100000 - 0x94142fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x94143000 - 0x9414affe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
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0x941a7000 - 0x941abfff libGIF.dylib ??? (???) <7714ae24eb64b48fa719fb99bcbe34f3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x942ed000 - 0x94302ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x94320000 - 0x94320fff com.apple.Carbon 136 (136) <eb3c292d5544512f86e1e4e743c23f8e> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x946d7000 - 0x94704feb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x94705000 - 0x94705ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94706000 - 0x94757ff7 com.apple.HIServices 1.7.0 (???) <67988718780a0a367b1bde62f5a67c4b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
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0x94790000 - 0x94794fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x947d2000 - 0x94b90fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x94b91000 - 0x94c43ffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
0x94c44000 - 0x94fe1fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94fe2000 - 0x9500dfe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x9500e000 - 0x952e8ff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <9e2d85d52e5e2951aa4dd53c48ccc52f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x952e9000 - 0x953caff7 libxml2.2.dylib ??? (???) <2f6b294896866822330a8888b7f53b75> /usr/lib/libxml2.2.dylib
0x953cb000 - 0x953d2fe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x953d3000 - 0x9548dfe3 com.apple.CoreServices.OSServices 227 (227) <30cebcb68b1b571df7d77474e0c31556> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
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<bc62de7d16827bd12a2cb1016aedfcdc> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95571000 - 0x9557bfeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <df077a8048afc3075c6f2d9e7780e78e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9557c000 - 0x957f8fe7 com.apple.Foundation 6.5.8 (677.24) <aa84b0383891378c348ffa4a94853082> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x957f9000 - 0x957f9ffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x957fb000 - 0x9594dff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9594e000 - 0x95972fff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
0x95973000 - 0x95a1afeb com.apple.QD 3.11.56 (???) <a94d0f5438b730e88e5efdb233295c52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x95b7f000 - 0x95bfcfef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
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0x95c2f000 - 0x95c47ff7 com.apple.CoreVideo 1.6.0 (20.0) <dd60118bac9aefaf88d9ab44558f05c4> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95c4e000 - 0x95d87ff7 libicucore.A.dylib ??? (???) <cac059ebdac7d9a63ee0f7a648c9f6cf> /usr/lib/libicucore.A.dylib
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0x95fda000 - 0x96014fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96015000 - 0x960f5fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
0x96286000 - 0x9628bfff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9628c000 - 0x96a8afef com.apple.AppKit 6.5.7 (949.46) <a80f8cb62f6bdcb3bed3c8675d55881d> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x96adb000 - 0x96b67ff7 com.apple.LaunchServices 290.3 (290.6) <bdba267184df88bd5b8e2116ea903872> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x96b68000 - 0x96c1fff3 com.apple.QTKit 7.6.2 (1327) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x974b2000 - 0x974d0fff libresolv.9.dylib ??? (???)
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  #4  
Old 08-14-2010, 09:30 PM
manasou manasou is offline
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Default Re: Help, pro-tools quitting unexpectedly.

<9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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  #5  
Old 08-15-2010, 12:45 PM
manasou manasou is offline
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Default Re: Help, pro-tools quitting unexpectedly.

bump
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  #6  
Old 08-15-2010, 01:10 PM
BradLyons BradLyons is offline
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Default Re: Help, pro-tools quitting unexpectedly.

I was never a fan of OSX10.5.7, I use 10.5.8---don't know if that has anything to do or not.
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Old 08-15-2010, 01:22 PM
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Gothboy Gothboy is offline
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Default Re: Help, pro-tools quitting unexpectedly.

How about this: What drive are you recording to? What are your system specs. You need to post more info!
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