RESOLVED - PT First 20.9 Crash - Avid Pro Audio Community

09-18-2020, 04:41 PM

MCorbin

Avid

Join Date: Jan 2016

Location: New York, NY

Posts: 195

RESOLVED - PT First 20.9 Crash

Evening all!

Thank you for letting us know about the issues you were having with the PT First 20.9 crashes.

The bug effected PT First 20.9 on macOS 10.11.6 – 10.15.6.

Please follow the steps below to install the new software that will resolve the issue.

1. Navigate to the Applications folder
2. Delete the Pro Tools | First application
3. Reinstall Pro Tools | First from your MyAvid or Avid Link Account

You can also see the link below.

https://avid.secure.force.com/pkb/ar...rst-20-9-Alert

Thanks!

__________________
Mark Corbin
Avid
Sr Principal Product Manager
Professional Audio Systems

For immediate assistance:
Pro Tools & Eucon Surfaces - +1 888-456-3444
Venue Support - +1 978-275-2557

Find out how to create, manage, and edit cases online now HERE
It's fast, easy, and effective!

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Pro Tools Ultimate - 2018 12 Crash On Startup RESOLVED	MPVoiceovers	Pro Tools 2018	4	12-17-2018 01:54 PM
Where do you go to mark a thread as resolved ? (Resolved)	spock999	General Discussion	4	02-23-2018 09:36 AM
Issues resolved and not resolved by 10.2	notedmusic	Windows	3	05-22-2012 01:17 PM
PT M-powered 8 Essential makes my system crash. PLEASE HELP! RESOLVED	jajaweb	Pro Tools SE and Essential (Win)	6	01-22-2010 08:43 AM
Installed 32track le version, won't run with Reaktor crash crash crash	Christian	003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)	3	09-02-2002 11:05 AM

All times are GMT -7. The time now is 08:42 PM.