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Old 12-17-2018, 08:06 AM
ngorwah ngorwah is offline
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Join Date: Aug 2008
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Default Cannot update billing address

Greetings!

I have problem when trying to activate my product, Pro Tools Annual Update Renewal Plan.
I cannot update and verify my billing address, but with a message from the system:
Billing country and state cannot be changed because you have active subscriptions
Please help, it’s urgent.

Thanks,
A Yeung
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  #2  
Old 12-18-2018, 09:08 PM
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jeffro jeffro is offline
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Location: PNW
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Default Re: Cannot update billing address

Welcome to the community.

The rep replied to your support case so please reply to the case notice email with the info requested, thanks!
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