Loyalty rewards not in my account - Avid Pro Audio Community

11-04-2019, 03:52 AM

cosmotone

Member

Join Date: Sep 2013

Location: FRANCE

Posts: 29

Loyalty rewards not in my account

Hi,

I'm trying to find some of the loyalty rewards that have been advertised to me by email but I cant find them in my account :

Pro Sound Effects | Foley Essentials
Convology XT Plates

Anyone from Avid can help me?

I have an active Support Plan for Pro Tools Ultimate. My account is tied to the same email address than my DUC profile.

Also, how to write to support for such matters?

Thanks

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